Director of Sustaining Engineering

CENTEGIX® is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces with nearly 700,000 badges in use. The cloud-based CENTEGIX Safety Platform™ initiates the fastest response time for emergencies, from the everyday to the extreme. Leaders in nearly 15,000 locations nationwide trust CENTEGIX's innovative safety solutions to empower and protect people (every day).

Purpose: 

CENTEGIX is seeking a Director of Sustaining Engineering to join our Engineering team in Annapolis, MD. This leader will oversee sustaining efforts for our safety technology platform, guiding a team of experienced engineering contractors to ensure the reliability, quality, and continuous improvement of products already in the field. The ideal candidate combines deep technical expertise with strong leadership skills, enabling them to translate business needs into engineering solutions, drive issue resolution, and provide strategic input that shapes future product development.

Position Responsibilities: 

• Translate problem sets from non-technical stakeholders into clear, testable engineering scenarios.
  
  
• Lead and mentor a team of contractors to diagnose, prioritize, and resolve sustaining bugs and issues.
  
  
• Partner with Engineering and Operations leadership to communicate priorities, field metrics, and project timelines.
  
  
• Oversee root cause analysis and product lifecycle sustainment strategies to ensure long-term reliability.
  
  
• Provide strategic feedback to R&D/Product teams to influence future product design and prevent recurring issues.

• 10-15 years Engineering Experience

Leadership Experience (minimum 5 years):

• Embedded systems engineering
  
  
• IoT engineering
  
  
• Engineering sustainment and lifecycle support
  
  
• Hands-on development with Nordic nRF52XX SoCs
  
  
• Hands-on development with Semtech LR1110
  
  

Technical Skills:

• Proficiency in C firmware development for embedded systems
  
  
• Proficiency with version control (e.g., Git), Docker, and VPN software
  
  
• Proficiency in Altium PCB layout for 2- and 4-layer mixed-signal RF boards
  
  
• Strong understanding of LoRa and Bluetooth protocol stacks, testbeds, and racks
  
  
• Experience with OTA (Over-The-Air) firmware update systems
  
  

Leadership & Communication:

• Proven ability to lead and mentor a small engineering team/contractors
  
  
• Clear written and verbal communication skills
  
  

Location/Travel:

• Must be local to the Washington–Baltimore area, fully remote within the area
  
  
• Office located in Annapolis, MD
  
  
• Occasional travel optional (approx. once a year for company-wide meetups

What’s in it for you?

• Remote first work environment; we offer workplace flexibility
• Participation in company wide discretionary bonus
• 15 days paid time off(prorated)
• 11 paid holidays
• Monthly device(s) reimbursement
• Up to $2500/year reimbursement for eligible education expenses
• We offer a range of Healthcare plans to meet your needs  (medical, dental, vision)
• 401(k) Plan with 4% employer contribution to help you plan for the future
• Employee Referral Bonus 
• Charitable Program Match