Director Revenue Operations (Elation Health)

Director of Revenue Operations
Elation Health
Remote

Elation Health is seeking a tenacious, results-oriented Director of Revenue Operations to lead our Revenue Operations team.

The Director of Revenue Operations is instrumental in supporting our rapidly growing Sales and Marketing organization, while building out the revenue-related systems and processes that will drive Elation to the next level.

The ideal candidate has a track record of managing the day-to-day revenue operations of a high-growth SaaS company, possesses a high attention to detail, craves understanding of strategy, and is experienced in Salesforce. 

Responsibilities

• Work directly with growth leadership on strategic, organizational, and operational projects designed to increase revenue and improve productivity and operational efficiency

• Create and streamline scalable processes related to sales and revenue operations to support a predictable growth model (e.g. target setting, forecasting, capacity planning, pipeline health, etc), and manage implementation of such solutions. Generate and maintain detailed documentation of policies and processes

• Develop and report on accurate SaaS/revenue metrics to key stakeholders (e.g. performance, ramp times, CAC, productivity, pipeline health, conversion rates, win rates, etc.), creating a narrative supported by compelling analysis and dashboards

• Perform capacity modeling and revenue line planning to ensure that the growth teams deploy resources effectively 

• Support and partner with marketing and sales on lead/pipeline generation, and assist in building systems to drive automation

• Drive sales compensation design, modeling and managing sales quotas, and plan administration ensuring plans are aligned with our organization’s goals

• Support the executive team with ad hoc reporting and projects, including board presentations and company meeting presentations

• Build out and manage the Revenue Operations team, hiring incredible talent and putting together a team of thoughtful contributors to Elation’s business success

Required Skills

• 7+ years of increasing responsibility in Revenue Operations, preferably in a high growth SaaS company, owning business processes such as forecasting, capacity planning, commissions process, quota/territory setting, sales data management

• Strong experience with systems/tools used for sales and marketing operations processes (Salesforce,  Salesforce Pardot, etc.)

• Track record of business-process design, improvement, and maintenance

• Strong analytical and data skills to be able to structure analyses and answer key business questions to drive decision-making (Excel, Google Sheets are a must, Looker/SQL nice to have)

• Process and operational thinking to tackle problems independently and document in a way that's easy to understand and follow for all audiences