Director, Tax Operations

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

We are looking for a Director, Tax Operations to join our growing team! In this role, you will be responsible for managing the company’s day-to-day tax compliance and operational activities. Reporting to the VP, Head of Accounting, this role ensures accurate and timely execution of tax filings, adherence to regulatory requirements, and effective support of business operations. You will oversee a small team of tax professionals, manage external advisors, and collaborate across Finance and Accounting to maintain compliance and operational excellence.

As a Director, Tax Operations, your duties and responsibilities will include:

Tax Compliance and Operations

• Manage the preparation and filing of federal, state, and local income tax returns, property taxes, and indirect taxes (sales, VAT, and transactional).
• Ensure compliance with US GAAP, SOX, and tax accounting requirements.
• Support transfer pricing documentation and compliance with intercompany arrangements.
• Assist in responding to federal, state, and local tax audits, working with external advisors and regulators as needed.

Risk Management and Process Control

• Identify potential compliance risks and ensure processes are in place to maintain defensible tax positions.
• Maintain documentation to support tax positions and audit requirements.
• Support internal controls and ensure tax processes align with accounting policies and regulatory requirements.

Process Improvement and Technology

• Recommend and implement process improvements to increase efficiency and accuracy in tax operations.
• Leverage tax systems, automation, and reporting tools to streamline compliance activities.

Team Leadership and Development

• Supervise and coach tax staff, supporting their professional development and performance.
• Manage work allocation and ensure timely delivery of tax filings and reporting obligations.

Cross-Functional and Vendor Management

• Collaborate with Accounting, Finance, and Legal to support tax operations and reporting.
• Manage relationships with external tax advisors and consultants to ensure quality and cost-effective service delivery.

Reporting and Analysis

• Oversee accurate preparation of tax disclosures for financial statements and internal management reports.
• Provide analysis to support operational decisions and compliance requirements.

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; CPA or equivalent preferred
• 7+ years of progressive experience in tax operations and compliance within a corporate environment (telecommunications experience preferred)
• Have at least 3 years of leadership or supervisory experience in tax
• Demonstrate strong knowledge of US GAAP, SOX, and tax accounting principles
• Possess experience with indirect taxes (sales tax, VAT, transactional) and exposure to transfer pricing
• Are proficient in tax and financial systems (e.g., SAP, Oracle, Hyperion) and Excel
• Show strong attention to detail, organizational skills, and ability to meet deadlines
• Communicate effectively and collaborate across teams to support business objectives

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice