Dispatch Coordinator 2nd Shift

Dispatch Coordinator – 2nd Shift

Do you prefer a later shift that gives you your mornings and afternoons free? Join CWF Restoration, a fast-growing, industry-leading company where your energy, empathy, and quick thinking can shine during the crucial after-hours period.

We’re looking for a Tuesday - Saturday Dispatch Coordinator who is passionate about helping people, even after regular business hours. You’ll be the voice of calm and coordination during urgent restoration situations — making a real difference when it matters most.

 What You’ll Do:

• Be the first point of contact for evening customer calls, providing reassurance and professional assistance


• Use our state-of-the-art internal systems to prioritize customer needs and keep operations flowing


• Dispatch our expert field teams with speed and accuracy to ensure timely response


• Communicate with customers clearly and compassionately


• Follow up on open cases via email and phone to ensure customer satisfaction

 What We’re Looking For:

• Someone who thrives in a high-energy, fast-paced environment


• A self-starter who enjoys working independently and with purpose in the evening


• Excellent organizational and multitasking skills


• Confident communicator, both over the phone and in writing


• Strong computer literacy and attention to detail

 Why You’ll Love It Here:

• Work a steady 4 PM – 12 AM shift remotely (outside of training)


• Competitive salary ($45K–$60K)


• Comprehensive benefits package: medical, dental, vision, and 401(k)