District Manager - Travel Required

We are looking for a District Manager to oversee the administrative and managerial functions for a growing number of optometry offices. The primary goal of this position is to support the VP of Operations in ensuring the delivery of a consistent, high-quality patient and customer experience in a fast-paced retail, lab, and optometric environment. This position requires a goal-oriented person with a strong background in leadership, growth, and knowledge of day-to-day office operations and staff management. 

A minimum of 5 years of experience as an Optician is an absolute requirement, to be considered for this role. 

Responsibilities:

• Daily, direct oversight of office staff and operations in assigned district 


• Supports recruiting, hiring, and training of office staff across multiple offices


• Collaborates with the leadership team on the achievement of performance targets & budgeted goals


• Oversees the optimization of staff scheduling for office employees 


• Develops policies and procedures to ensure compliance with legal and regulatory requirements


• Implements procedures to ensure the successful operations of the office around payroll, billing, and staff scheduling


• Partners with the leadership team in addressing employee relations issues


• Achieves business goals, revenue, and profitability objectives through a respectful, forward-thinking, and motivational style

Qualifications

• Relevant experience in optometry, or retail optometry operations


• Leadership capabilities including the ability to manage people, budgets, and operations


• Solution-oriented, with the ability to independently manage multiple workstreams simultaneously 


• Ability to solve complex problems under pressure


• Strong communication and organization skills


• Ability to balance attention to detail with swift execution


• Must be willing to travel between office locations

• Knowledge of performance evaluation metrics and principles


• Sound understanding of optimization of store operations and standards for success

• Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders


• LDO preferred but not required.