District Technical Sales - Service Rep

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling, and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem - and help shape the future of products that impact lives—every day.

The District Technical Sales - Service Representative will provide technical advice and training to customers including distributors and their dealers on the proper application, installation, operation, and service of our products. This position will serve our Upper Midwest district. This position is field based within the Upper Midwest region and must be based near a major US airport.

• Provide advice regarding routine product installation along with service issues and refer more complex potential buyer’s questions to higher levels.

• Assist field organization with rapid and accurate responses to all sales target’s technical product inquiries.

• Maximize customer, distributor, and dealer sales by training and promoting the Company’s product installation methods, product service and diagnostic methods, and new product introduction.

• Communicate feedback from customers on any product problems, modifications, and alterations so as to help improve the overall image and quality of the Division’s products. Perform other duties as required.

• Associates degree in technical field

• 5+ years direct HVAC or industry experience

• Excellent verbal and written communication skills. Ability to present training to large groups.

• Computer literate

• Must be able to full perform physical functions of this role, including the ability to lift up to 50 pounds, crawl, and climb.

• Ability to travel roughly 50% of the time.

HOW TO STAND OUT:

• Bachelors Degree in related field

• Prior instructor/training experience preferred.

• NATE certifications preferred.

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:

• Adapting
• Business Understanding
• Collaborating
• Communicating Effectively
• Continuously Improving
• Customer-Orientation
• Developing Self
• Focusing on Results
• Influencing
• Managing Relationships
• Managing Work
• Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

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