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Dutch Customer Support for Booking.com - Relocate to Greece - Paid Relocation

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Job Description - Dutch Customer Support for Booking.com - Relocate to Greece - Paid Relocation

Mercier Consultancy MD is proud to offer an exciting opportunity for a Dutch Customer Support Representative for Booking.com, with a fully paid relocation package to Greece. This role is perfect for enthusiastic individuals who are eager to assist Dutch-speaking customers in the dynamic world of online hospitality and travel.


Key Responsibilities

  • Provide exceptional customer support to Dutch-speaking clients utilizing Booking.com's platform, via phone, email, and chat.
  • Address customer inquiries related to bookings, accommodations, and travel arrangements with accuracy and professionalism.
  • Resolve customer complaints and issues promptly to ensure a high level of customer satisfaction.
  • Document customer interactions and feedback accurately in our CRM system to facilitate continuous improvement.
  • Collaborate with various departments, including operations and technical support, to enhance customer service delivery.
  • Stay informed about the travel industry and Booking.com’s offerings to better assist customers.
  • Fluency in Dutch (both written and spoken) is essential; English proficiency is a plus.
  • Previous experience in customer service or support roles, preferably in the travel or hospitality industry.
  • Strong communication and interpersonal skills with a customer-centric approach.
  • Excellent problem-solving abilities and a proactive attitude towards customer inquiries.
  • Familiarity with customer service software and CRM systems is advantageous.
  • Able to work independently while also thriving in a team environment.
  • A willingness to relocate to Greece and embrace the local culture and lifestyle.
  1. Competitive Monthly Salary
  2. 2 Extra Salaries Per Year
  3. Fully Paid Relocation Package
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job Dutch Customer Support for Booking.com - Relocate to Greece - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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