Dutch Reservations Agent For Booking.com - Work In Greece - Paid Relocation

Mercier Consultancy Group is hiring a Dutch Reservations Agent to join the Booking.com team based in Greece. This position offers a paid relocation package for successful candidates. As a Reservations Agent, you will be responsible for assisting Dutch-speaking customers with their accommodation bookings, providing exceptional service and support to enhance the customer experience.

Key Responsibilities

• Assist Dutch-speaking customers with hotel and accommodation bookings through various communication channels including phone, email, and chat.
• Provide detailed and accurate information on availability, prices, and booking policies.
• Process reservations, modifications, and cancellations efficiently while ensuring accuracy.
• Resolve customer inquiries and issues promptly and professionally to ensure high satisfaction.
• Maintain updated records of interactions and bookings in company systems.
• Collaborate with team members to share knowledge and provide consistent service quality.

• Fluent in Dutch (both spoken and written); proficiency in English is an advantage.
• Previous experience in reservations, customer service, or related fields is preferred.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Familiarity with reservation and CRM systems is a plus.
• Strong organizational skills with the ability to handle multiple tasks efficiently.
• Ability to work effectively both independently and in a team environment.
• Willingness to relocate to Greece; paid relocation assistance will be provided.

1. Competitive Monthly
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...