Dutch Speaking Back Office Administrator - Hybrid in Bulgaria

Mercier Consultancy MD is seeking a detail-oriented Dutch Speaking Back Office Administrator to join our growing team in a hybrid work model in Bulgaria. In this role, you will be responsible for ensuring smooth administrative operations while providing support to our Dutch-speaking clients. If you are organized, proactive, and passionate about delivering exceptional service, we invite you to apply!

Key Responsibilities

• Maintain daily administrative operations and provide support for Dutch-speaking clients through various communication channels.
• Handle customer inquiries and resolve issues accurately and efficiently.
• Assist in processing documentation and managing data within our systems.
• Collaborate with internal teams to streamline operations and enhance service delivery.
• Document customer interactions comprehensively and keep records up to date.
• Participate in training sessions and contribute ideas for process improvement.

• Fluency in Dutch (both written and spoken) is essential; proficiency in English is advantageous.
• Previous experience in administrative roles, preferably in customer service or back office environments.
• Strong organizational skills and a keen attention to detail.
• Excellent communication skills, with a friendly and professional demeanor.
• Ability to work independently and as part of a team in a hybrid setting.
• Proficient in office software and familiar with CRM systems.
• A proactive attitude and willingness to contribute to a positive work environment.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. And Much More...