EMEA Enterprise FAE Manager

About the Role: 

The Enterprise Field Applications Engineer (FAE) Manager is responsible for leading a team of FAEs who provide pre-sales and post-sales technical support to enterprise customers. This role requires a strategic thinker with strong leadership skills, deep technical expertise, and the ability to collaborate with cross-functional teams to drive customer success and revenue growth.

A Day in The Life of Our Enterprise Account Manager: 

• Lead, mentor, and develop a team of FAEs, ensuring alignment with company goals and customer needs.


• Define and implement strategies to support enterprise customers through technical consultation, demonstrations, and proof-of-concept engagements.


• Collaborate with Sales, Product Management, and Engineering teams to understand customer requirements and provide tailored solutions.


• Drive technical enablement and training programs to enhance the capabilities of the FAE team.


• Support the sales cycle by providing deep technical expertise, troubleshooting, and guidance on product applications.


• Maintain strong relationships with key enterprise customers to ensure satisfaction and long-term partnerships.


• Develop and track key performance metrics for the FAE team, ensuring continuous improvement and efficiency.


• Stay updated on industry trends, emerging technologies, and competitive landscapes to provide insights and recommendations.


• Ensure FAEs effectively communicate product roadmaps and provide feedback to internal stakeholders on customer needs.


• Manage resource allocation and project prioritization to maximize impact and alignment with business objectives.

What You’ll Need For This Position:

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field.


• Fluency in both English and German


• 8+ years of experience in a technical pre-sales, applications engineering, or customer support role, with at least 3 years in a leadership position.


• Strong knowledge of [industry-specific technology, e.g., PCB design, embedded systems, semiconductors, etc.].


• Proven ability to lead and develop high-performing technical teams.


• Excellent communication, presentation, and interpersonal skills.


• Experience working with enterprise customers and managing complex technical engagements.


• Strong problem-solving skills and ability to work in a fast-paced environment.


• Ability to travel as needed to support customers and team members.

UK Benefits

• 🏥 Private health insurance including dental coverage


• 🌅 Pension scheme with company match


• 🧘 Calm App, mental health and wellbeing support 


• 📚 Professional development support


• 🏖 28 days' holiday + public holidays


• 🖥 Home internet allowance 


• 🏡 Flexible working arrangements available based on role and location


• 💪 Corporate membership rates with national gyms 


• 🥪 Free lunch, snacks, and drinks every day in office


• 🚗 Free office parking, bicycle and scooter storage