Employee Relations Specialist (Bi-lingual)

At Domino's, our office & field team members support the teams that make, bake, and take our delicious pizza.  

We’re better together by celebrating the diverse backgrounds and experiences each Dominoid brings to our workplace. We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible. If you have one or more of the skills listed below; please apply.  

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The Employee Relations Specialist will perform a variety of tasks on the Employee Relations (ER) team and contribute to the success of the centralized ER function. The Employee Relations Specialist position is responsible for gathering, collecting, and maintaining documents to assist with human relations investigations. The Employee Relations Specialist will be responsible for maintaining positive employee relations and ensuring compliance with company policy and the law.

Responsibilities and Duties

Employee Relations Investigation & Consultation

• Review, assign, and triage all matters received in Navex
• Conduct timely and thorough investigations, including but not limited to:
  • Identifying and interviewing complainant, accused and witnesses;
  • Gathering relevant documentation;
  • Reviewing available resources, including surveillance, policies, SOPs, etc.;
  • Collaborate with any appropriate key stakeholders during the investigation, if applicable.
• Act as an impartial party throughout the investigation process, analyze the results of the findings and provide detailed summaries and recommended courses of action.
• Update parties involved if investigation is beyond the timeline identified.
• Work cross-functionally and advise HRBP’s and managers on policy interpretation, policy violations, disciplinary actions, performance management, and employee misconduct issues

Policy & Procedure and Legislative Interpretation & Support

• Maintains positive relations between employees and the organization
• Thorough understanding of applicable policies and federal, state, and local employment laws and regulations
• Responsible for providing recommendations to managers about investigations
• Responsible to updating and maintaining reports

This position is hybrid and is onsite in Ann Arbor, MI Monday - Thursday and remote on Fridays.  The schedule is 12pm - 8pm, 5 days a week.

• Excellent verbal and written communication skills in both English and Spanish. 
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Bachelor’s degree in human resources or related field required.
• Minimum of 3+ years of experience resolving complex employee relations issues.
• Working knowledge of multiple human resource disciplines, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
• Capability with PeopleSoft, MS Office applications (Word, Excel, PowerPoint) required.
• SHRM Certified Professional (SHRM-CP) or PHR, preferred.
• Travel is required – minimum 25%

Competencies

Candidates must perform at the appropriate proficiency level for the organization’s core competencies and leadership competencies (if applicable). Please refer to the competency framework located on PieNet.

Competency- Leader of Self:

• Ensures Accountability: Holding self and others accountable to meet commitments. 
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Self-Development: Actively seeking new ways to grow and be challenged using both successes and failures as development channels.
• Customer Focus: Building strong internal and external customer relationships and delivering customer-centric solutions.

Physical Requirements

Work is performed in an office environment and requires the ability to sit for long periods of time while working on a computer. Must be able to travel via airplane.