Employer Services Analyst

About MOSERS
MOSERS has been named one of the Best Places to Work in Money Management by Pension & Investment magazine for 2024.  MOSERS is responsible for managing an over $9 billion portfolio held in trust for the payment of pension benefits to members. We serve over 150,000 members with counseling on their pension, deferred compensation plan, long-term disability, and life insurance benefits as well as paying benefits to our members.  MOSERS offers competitive compensation in base pay and benefits.  Base pay is just one part of the total compensation we offer our employees.  Click here to learn more about our valuable benefits package which includes financial support to obtain certifications as well as a tuition reimbursement program.

About the position

MOSERS is seeking a detail-orientated and analytical professional for our Employer Services Analyst opening.  This position is based in our office in Jefferson City and reports to our Employer Services Supervisor.  This position communicates regularly with our Employers (state agencies and universities) regarding member compensation and service records; therefore, familiarity with the State of Missouri's payroll system, SAM II, is a plus.  We're looking for a new team member who embraces technology, applies strong critical thinking skills, and is eager to support our employer representatives while contributing to ongoing process improvements. 

What You’ll Do: 

• Serve as a primary point of contact for employer representatives regarding payroll reporting.


• Communicate effectively with employers to resolve reporting discrepancies and provide training as needed.


• Analyze and reconcile payroll and service records to ensure accuracy.


• Utilize Excel and other analytical tools to review and analyze payroll data.


• Calculate and verify payroll adjustments as needed.


• Collaborate with employer representatives and internal staff to troubleshoot and resolve issues.


• Educate, train, and assist employer representatives with eligibility and reporting requirements, providing technical support for MOSERS’ systems.


• Assist members with life and long-term disability insurance billing and enrollment questions.

 Our Ideal Candidate:

• Has a bachelor’s degree in business, accounting, or closely related field
  
  
  
  • Relevant experience may be substituted for degree requirement
  
  
  
  


• Has strong customer service skills with the ability to communicate effectively.


• Has proficiency in Microsoft Excel and experience working with databases and payroll systems such as SAM II.


• Has the ability to adapt to change, learn new technology, and support process improvements.


• Possesses a strong attention to detail, with the ability to maintain confidentiality and uphold a strong degree of ethics.


• Is passionate about serving MOSERS stakeholders, including employers, members, and internal staff.


• Is a team player who values collaboration and strives to exceed expectations.

What You’ll Love About Us

• Our Team – Our staff consistently ranks “co-workers” at the top of their list of things they love about MOSERS in our Employee Satisfaction and Engagement Surveys


• Our Culture – Our staff also ranks our leadership and our “team” culture highly on our surveys.


• Competitive Pay – Compensation Range is $55,000 - $67,000, depending on experience


• Potential Remote Work Flexibility - Eligible employees may work 1-2 days from home per week after completing a probationary period


• Our Benefits – MOSERS staff enjoy the same benefits as State of Missouri Employees, which include:
  
  
  
  • Defined Benefit and Defined Contribution Pension Plans
  
  
  • Health Insurance
  
  
  • Vision Insurance
  
  
  • Dental Insurance
  
  
  • Life Insurance
  
  
  • Long-Term Disability Insurance
  
  
  • Cafeteria Plan
  
  
  • Employee Assistance Program
  
  
  • Paid Vacation and Sick Leave
  
  
  • 13 Holidays Per Year
  
  
  • Parental Leave
  
  
  • Tuition Reimbursement
  
  
  
  

We look forward to reviewing your resume! To ensure consideration, apply by July 28, 2025 but the position will remain open until filled. EOE: M/F/V/D.