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Remote Epic Application Analyst

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Job Description - Remote Epic Application Analyst

170418 Remote Epic Application Analyst Aurora, CO 9 Months
Sigma, Inc. is seeking a Remote Epic Application Analyst to work remotely at Children's Hospital Colorado in Aurora, CO.

Requirements

  • Experience 5+ years Epic build experience Education: Willow IP Certification (required) Willow Inventory (preferred)
  • Certifications: Pharmacist or Pharmacy Technician preferred, not required
  • Certifications Willow IP Certification Willow Inventory (preferred) New Traveler Considered No Essential Functions Analyze and diagnose complex system issues
  • Identify root causes and resolve or escalate appropriately Plan, design, implement, maintain, optimize, and support applications
  • Gather, validate, and translate complex technical requirements into design and development specifications
  • Collaborate with clinical users and IT teams through evaluation, design, testing, implementation, and maintenance
  • Address highly technical issues during installation and maintenance
  • Coordinate preparation, coding, testing, and debugging of complex programs
  • Design, analyze, and build workflows to meet user needs Configure and integrate electronic and mechanical hardware with software solutions
  • Gather and analyze data to troubleshoot incidents
  • Document process and resolution Document design, application, and technical specifications
  • Assist with support and training materials Identify reporting needs and collaborate with report developers
  • Partner with vendors to resolve system issues and improve performance and usability
  • Recommend system improvements to vendors
  • Review documentation for upgrades and monthly system updates; assess impacts Provide Tier 2 and Tier 3 end-user support
  • Mentor team members on technical and customer support skills
  • Act as project lead for complex initiatives
  • Participate in on-call rotation as required Scope & Level Guidelines
  • Broad knowledge of concepts, practices, and procedures within specialization
  • Complexity Broad, complex duties requiring advanced organizational and specialty knowledge
  • Decision Making Independent judgment with authority to escalate high-impact or complex decisions
  • Communication Communicates complex, interpretive information using discretion and independent judgment Supervision Limited supervision with high independence; supported by lower-level staff as applicable
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