Epic Resolute PB Application Analyst III

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.

The Epic Resolute PB Analyst is responsible for the analysis, build, testing, implementation, and ongoing support of the Epic Professional Billing module. This role ensures optimal system functionality to support revenue cycle operations, compliance, and user efficiency. The analyst collaborates with operational leaders, clinical teams, and IT colleagues to design solutions that improve billing accuracy, streamline workflows, and optimize revenue capture.

Education and Experience

• Bachelor’s Degree in a health, science, or business field, or an equivalent level of professional experience required. Master's degree preferred. Additional Certifications may be required.
• Epic Resolute Professional Billing certification required (or must obtain within designated timeframe).
• Five years progressively responsible experience in information applications, including one year performing programming or applications analysis, or equivalent, such as business analysis, is required.

Knowledge, Skills and Abilities

• Ability to perform and teach analysis and problem solving principles with emphasis in user relations, data gathering techniques, and management information applications to IT staff is required. Serves as a resource to others in the resolution of complex problems and issues.
• Demonstrates ability to develop complex specifications for all aspects of applications, and familiarity with problem analysis, hardware/software configurations and application integration.
• Able to teach application functionality, design standards, process changes to the end user community and train the trainer.
• Makes recommendations regarding the integration/relationship between and among organizational applications.
• Effective customer service skills, with the ability to work with all levels within the organization.
• Ability to teach a project team of analysts, end users and consultants skills required to coordinate daily activities, delegate responsibilities, tasks and review/validate work.
• Effective verbal and written communication skills are necessary to advise and consult with user personnel and make formal presentations of project findings and recommendations.
• Able to teach application functionality, design standards, and problem solving tools.
• Excellent organization skills; demonstrates confidence and creativity.
• Adheres to applications security and control procedures in accordance with departmental, vendor standards and regulatory bodies. Makes recommendations as necessary.
• Strong knowledge of healthcare billing, revenue cycle workflows, payer requirements, and compliance regulations.
• Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $42.64-$64
• Other Compensation (if applicable): 
• Review the 2025-2026 UMMS Benefits Guide

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