Epic/Resolute Professional Billing Claims Senior Analyst

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. BMC provides a full range of pediatric and adult care services, from primary to family medicine to advanced specialty care.

Position: Epic/Resolute Professional Billing Claims Senior Analyst- Remote    

Department: Revenue Business Systems

POSITION SUMMARY:

The Epic/Resolute Professional Billing Claims Senior Analyst is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Epic/Resolute PB Claims Senior Analyst is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The

functions as technical liaison and broker of services with various vendors. The Sr. Analyst must develop and maintain credibility and effective working relations with both customer management and IT personnel. and demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals.

JOB REQUIREMENTS

Epic Resolute Professional Billing (PB) Certification is required.

Associate's degree required, bachelor's degree preferred, at least 3 -5 years of experience in Epic Professional Billing, and Epic Certification.

KNOWLEDGE AND SKILLS:

• Knowledge of the assigned business area's products and processes.
• Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business.
• Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment.
• Strong written communication skills, including project documentation and technical writing.
• Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization
• Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
• Ability to solve problems often spanning multiple environments in a business area.
• Understanding of how IT affects an organization and ability to link it to redesigned business process
• Ability to be a team player; flexible, friendly, congenial, and enthusiastic.

Additional experience desired:

• Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change.
• Experience in the strategic use of technology in managing and growing a business.
• Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 interface knowledge is a plus