Escrow Officer

About Priority Settlement Group of Texas

Priority Settlement Group of Texas is a growing statewide provider of title insurance, escrow and valuation services. We strive to provide the highest level of customer service to national banks, mortgage companies, credit unions, government agencies, realtors, brokers and investors. A privately owned company, Priority continues to seek out experienced individuals in different markets to help us grow our business. We offer a dynamic working environment, paid training, competitive salary, full medical, dental and vision benefits and a 401k plan. We also support different Tele-commuting options based on the position that the employee is handling.

Role Description:

The Escrow Officer serves as the primary point of contact for Priority’s clients, managing real estate transactions from title delivery through disbursement. This role requires strong communication, attention to detail, and the ability to navigate complex closing processes efficiently.

Duties and responsibilities

• Manage a pipeline of customer orders and ensure timely closings.
• Communicate with clients and vendor offices to meet monthly closing quotas and uphold service agreements.
• Review title commitments, identify curative issues, and facilitate title clearance.
• Prepare Closing Disclosures and Settlement Statements.
• Confirm closing details including date, location, documentation, and funds due with borrowers.
• Obtain lender approval for loan closing documents.
• Ensure closing documents comply with state regulations and client instructions.
• Monitor the Work In Progress report to ensure timely completion.
• Respond to inquiries from clients, borrowers, agents, and internal staff professionally and promptly.
• Maintain open communication with clients, team members, and leadership.
• Perform other duties as assigned by management

Note: This job description outlines the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Duties and responsibilities may change or be assigned at any time without prior notice.

Experience/Qualifications

• Manage a pipeline of customer orders and ensure timely closings.
• Communicate with clients and vendor offices to meet monthly closing quotas and uphold service agreements.
• Review title commitments, identify curative issues, and facilitate title clearance.
• Prepare Closing Disclosures and Settlement Statements.
• Confirm closing details including date, location, documentation, and funds due with borrowers.
• Obtain lender approval for loan closing documents.
• Ensure closing documents comply with state regulations and client instructions.
• Monitor the Work In Progress report to ensure timely completion.
• Respond to inquiries from clients, borrowers, agents, and internal staff professionally and promptly.
• Maintain open communication with clients, team members, and leadership.
• Perform other duties as assigned by management

Skills and Abilities:

• Excellent analytical and problem-solving abilities.
• Strong interpersonal and communication skills.
• Effective communication and interpersonal skills.
• High level of discretion when handling sensitive information.
• Exceptional organizational skills and attention to detail.

Physical Requirements:

• Ability to sit for extended periods and perform repetitive tasks.
• Occasional lifting of light to moderate items may be required.

Schedule

• Core Business Hours: 8:30 AM – 5:30 PM
• Core Business Days: Monday through Friday
• Weekly Hours: 40 hours per week

Work Location:

• Remote position: available to candidates residing in one of our payroll states: AL, CO, FL, ID, IL, KS, MD, MN, MO, OK, PA, TX, VA.
• Optional In-Office Work: May be available for candidates local to Austin, Houston, Harker Heights, or San Antonio, TX.
• Authorization: Applicants must be authorized to work in the United States at the time of application.

Job Type: Full-time

FLSA Status: Non-exempt