Remote Experience Assistant

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Price Ford Lincoln is seeking a Remote Experience Assistant to join our team in Port Angeles, WA. This role is vital in delivering exceptional customer service and support, ensuring our clients have a seamless and positive experience with our dealership from a remote setting.

Responsibilities

• Assist customers remotely by answering inquiries and providing information about our vehicle inventory and services.


• Coordinate appointments and follow up with customers to enhance their purchasing experience.


• Work closely with the sales and service teams to streamline communication and customer satisfaction.


• Maintain accurate records of customer interactions and transactions.


• Utilize various communication tools such as phone, email, and live chat to provide timely assistance.

Requirements

• Excellent communication and interpersonal skills.


• Ability to work independently and manage time efficiently in a remote setting.


• Basic computer proficiency and experience with CRM software is preferred.


• Strong organizational skills and attention to detail.


• Customer-focused attitude with a dedication to providing outstanding service.


• High school diploma or equivalent; additional education or experience in customer service is a plus.

Benefits

• Competitive pay at $20.00 per hour, paid semi-monthly.


• Opportunity to work remotely with flexible scheduling.


• Supportive team environment and ongoing training.


• Access to company resources and employee discounts.

About the Company

Price Ford Lincoln is a trusted automotive dealership located in Port Angeles, WA, dedicated to providing quality vehicles and exceptional customer experiences. We pride ourselves on our commitment to integrity, community, and excellence in service.

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