Field Claims Representative - GL Property Damage

DESCRIPTION:
Analyze, review, negotiate and settle commercial general liability property damage and construction defect claims of varying complexity in a thorough manner with minimal supervision.  This position will require the utilization of investigation skills to analyze coverage, liability, and property damage.  This is a great opportunity for someone that is looking to get into property damage liability claim handling and is a fully remote position.

RESPONSIBILITIES:

• Analyze, review, negotiate and settle commercial general liability property damage and construction defect claims of varying complexity in a thorough manner with minimal supervision


• Assist in agency management by providing feedback to Underwriting


• Establish and monitor reserves to adequately reflect the exposure, making appropriate changes as files develop


• Focus on outstanding customer service for all customers


• Examine policy coverage forms and other records to determine insurance coverage


• Conduct on-site inspections and interviews, as well as telephone and written correspondence, with claimants and policyholders


• Work closely with our legal department on complex claims


• Other duties as assigned 

QUALIFICATIONS:
ESSENTIAL:

• Bachelor’s degree in business or equivalent work experience preferred


• 3+ years previous property claims experience preferred


• 2+ years previous General Liability and construction defect claims experience preferred


• Certificate in General Insurance preferred


• AIC, CPCU, SCLA, CIC, or ARM designation(s) preferred


• Knowledge of claims laws and coverages


• Ability to effectively work from home


• Excellent verbal and written communication skills


• Excellent problem-solving and negotiating skills


• Good keyboard/PC skills


• Knowledge of Xactimate estimating software preferred


• Excellent organization and prioritization skills

REQUIRED:

• Ability to obtain and maintain a valid driver's license and an acceptable driving record consistent with the terms in SECURA's Fleet Vehicle Manual  


• Travel with overnight stays  


• Physical agility and mobility to move around effectively and safely within different locations including policy holder's property  


• Ability to lift up to 50 pounds and stand for an extended period of time