French-Speaking Customer Experts for an Electronics Leader - Work In Greece

Mercier Consultancy MD is looking for dynamic French-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide exceptional customer service to French-speaking customers, assisting them with product inquiries, technical support, and after-sales service to ensure complete satisfaction.

Key Responsibilities

• Provide professional and efficient customer support to French-speaking clients via phone, email, and chat regarding electronics products and services.
• Assist customers with technical troubleshooting, product information, warranty claims, and service requests.
• Maintain accurate records of customer interactions using CRM systems.
• Collaborate with internal teams to resolve customer issues effectively and promptly.
• Stay updated on product developments, company policies, and industry trends to deliver accurate information.
• Contribute to the improvement of customer service processes and overall customer experience.

• Fluency in French (spoken and written) is required; good command of English is an advantage.
• Experience in customer service or technical support, preferably in the electronics sector.
• Strong communication, problem-solving skills, and a customer-oriented attitude.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with CRM software and digital communication tools.
• Willingness to relocate and work in Greece.
• Passion for technology and commitment to delivering excellent customer experiences.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...