Functional Consultant - Public Safety

Description

Who We Are:

Oracle Public Safety has launched a new suite of SaaS applications and hardware for the public safety agencies to serve their communities using cutting edge technologies. These are exciting times in our space - we are growing fast and delivering innovative solutions to public safety agencies.

Who You Are:

The Public Safety Functional Consultant is a key member of the Oracle team responsible for supporting critical operational areas.  Covering a combination of technical and logistical aspects of Oracle public safety implementations, this position requires strong organizational skills, attention to detail, and the ability to develop trusting business partnerships with public safety customers, contractors, and vendors.  You will identify customer vehicle hardware requirements, provide guidance to customers to achieve a successful hardware solution, and coordinate hardware orders and vehicle installations for Oracle public safety solutions.  This position will lead integration discovery sessions, gathering workflow and development requirements for public safety integrations, and assist with legal agreements with vendors. You must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. This team member will partner closely with the Sales, Product, Development, Shipping, and Support teams to ensure a superior customer relationship throughout the implementation.  This role requires the ability to adapt to change quickly, a drive for results, and a “never satisfied” mentality. You will be an early team member of this fast-growing and exciting line of business at Oracle. 

Responsibilities

What you will do:

• Develop trusted relationships with our customers, set expectations, provide meaningful and timely communication, and deliver on promises and commitments.
• Use your experience and knowledge in public safety operations to align customer needs and requirements with evolving hardware and integration development.
• Coordinate hardware installations in public safety and first responder vehicles, to include ordering, shipping, scheduling, and onboarding contracted vehicle upfitters.
• Identify data sources, workflows, and use cases to be used in development of dispatch, records, and jail integrations for each project.
• Work with developers, product teams, and stakeholders to define integration requirements and ensure seamless implementation.
• Provide regular progress reports to stakeholders, highlighting any risks, issues, or delays.
• Expand the way we provide service by going beyond our customers’ expectations by designing and delivering market leading implementation methods and solutions to deliver an amazing experience.
• Exhibit strong executive presence and ability to interact with key project sponsors.

What you've done:

• Bachelor's degree or equivalent (minimum 8 years) work experience.
• 2+ years of consulting experience in the public safety industry.
• Proven self-starter that proactively develops working relationships with key internal and external stakeholders.
• Demonstrated experience in coordinating installation projects and partnering with contractors, as well as other key elements of public safety implementations.
• Shown comfort working in rapid paced environments with evolving expectations and priorities.

It would be awesome if you also had:

• CJIS certification
• Knowledge/familiarity with Oracle products and services, including Oracle Cloud Infrastructure (OCI)
• Experience with public safety & first responder vehicles 
• Experience working in a public safety position

 

Note:

We are unable to provide visa sponsorship for this role at this time. No candidates requiring visa sponsorship will be considered. MUST be US Citizens to meet requirements of this role.

This is a Criminal Justice Information Systems (CJIS) sensitive position and will require a fingerprint-based background investigation, conducted by customer criminal justice agencies, to determine an applicant’s eligibility for access to criminal justice information. Employees hired for this position will be required to obtain and maintain CJIS access approval by Federal, state, and/or local agencies for Criminal Justice information, related law enforcement databases, and communications systems.

 

#LI-JC1

#LI-REMOTE

Qualifications
Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $97,500 to $209,500 per annum. May be eligible for bonus and equity.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4