General Merchandise Manager

Position Title: General Merchandise Manager

Reports to: VP - Digital Operations

Location: US - Remote. With travel to US college campuses as necessary. (Roughly 3 days/2 nights of travel per month)

Contract type: Permanent, Full-time

About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales.

Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises.

In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!

Position Overview

The General Merchandise Manager (GMM) is responsible for shaping product strategy and overseeing the selection, procurement, and merchandising of diverse product categories. This role is essential in driving revenue growth, optimizing profitability, and managing inventory efficiently across our existing campus stores, and new campus customers. Working closely with customers, vendors, and across BibliU teams, the GMM curates compelling product assortments that align with market trends, customer preferences, and the company’s financial objectives

What you will be doing:

• Working with our established merchandise partners to order GM for our existing and new campus stores

• Working with store teams to ensure relevancy and store specific merchandise needs

• Building relationships with new GM providers, to grow our lines of GM

• Working on process and system improvement to assist BibliU in scaling our GM offering

• Being creative with ways to modernise the campus store experience

• Actioning SKU and product changes in our GM management system

• Working between our product & GM team to improve the BibliU built tooling  

• Meeting new BibliU partners to establish GM needs, and ordering GM accordingly

• Travelling to new BibliU partners to view the campus store

• Analyse sales and order data in order to present valuable insights and strategic recommendations 

Working with our established merchandise partners to order GM for our existing and new campus stores

Working with store teams to ensure relevancy and store specific merchandise needs

Building relationships with new GM providers, to grow our lines of GM

Working on process and system improvement to assist BibliU in scaling our GM offering

Being creative with ways to modernise the campus store experience

Actioning SKU and product changes in our GM management system

Working between our product & GM team to improve the BibliU built tooling  

Meeting new BibliU partners to establish GM needs, and ordering GM accordingly

Travelling to new BibliU partners to view the campus store

Analyse sales and order data in order to present valuable insights and strategic recommendations