General Virtual Assistant

THIS IS A FULL-TIME REMOTE WORK

Join Neptune as our newest Business Operations Virtual Assistant (VA)! We're looking for smart operators who think like consultants and execute like professionals. You'll work directly with successful business owners, handling complex backend operations that actually move the needle. 

You do not need to know everything from day one. We will train you, support you, and help you grow. If you are proactive, detail-oriented, and excited to work with an international team, we would love to meet you.

About Neptune

Neptune is a fast-growing Virtual Assistant agency that helps busy business owners reclaim their time by taking care of their backend tasks.

We are people-first, fast-moving, and focused on long-term growth for both our clients and our team.

Responsibilities

• Build systems that prevent fires before they start
• Manage high-stakes client communications and deadlines
• Research and implement solutions you've never seen before
• Own entire project workflows from start to finish
• Manage client inboxes, calendars, and reminders
• Handle research tasks and follow-ups
• Send contracts, invoices, and other documents
• Website management
• Video editing
• Learn and adapt to new tools quickly
• Communicate confidently across multiple platforms (video, chat, email, etc.)
• Stay organized, proactive, and solutions-focused

Requirements

Core Skills & Experience

• Fluent English (C2) in both written and spoken form
  
• At least 1 year of experience working with foreign clients 
• OR a well-rounded communicator who:
  • Clarifies instructions effectively
  • Urgently communicates roadblocks
  • Provides timely updates and status reports
  • Stays highly responsive across platforms

Work Style & Mindset

• Detail-oriented and organized with the ability to prioritize tasks and consistently meet deadlines
• Proactive and reliable with a willingness to assist, learn new tasks, and recommend work to take on
• Professional and committed with a strong work ethic and consistent attendance
• Tech-savvy and comfortable using productivity tools and learning new platforms

Availability

40 hours/week 

Equipment and Setup

• Your own device (laptop/desktop) to complete client tasks
• Stable internet connection with a readily available backup

• Backup power supply in case of outages

Benefits

We want you to succeed and thrive at Neptune. Here is what we offer:

Competitive Pay: $600 per month plus 13th Month Pay
24 Days Paid Time Off per Year: Use it for vacations, personal days, or rest
Flexible Work Hours: Choose when you work, as long as client needs are met
Unlimited Online Learning: Access the courses you want to keep growing your skills.
Supportive Team Culture: Be part of a collaborative and growth-focused environment

How to Apply

1. Find Nathan Minns' email address online (he is Neptune's founder) and include it at the top of your cover letter.
2. Attach your resume.
3. Record a 1-minute introduction video using Loom and share the link in your application.
   1. Applications with broken or dummy links will not be considered.
4. In your application, tell us why you would be a great fit for this role.

How We Hire

1. Application review
2. Short interview with our hiring team
3. Brief assessment to test relevant skills
4. Final interview with the founder of Neptune