Healthcare Appointment Scheduler (Work From Home)

Healthcare Appointment & Scheduling Coordinator (Work From Home)

Company: Expivia Marketing
Location: Work From Home (Initial Training at Expivia’s Main Office – Erie, PA)
Employment Type: Full-Time
Pay: $13.00 - $15.00 per hour (based on experience)

Why You'll Love This Role

Join Expivia Marketing and make a meaningful impact by helping individuals access important services and appointments. After completing paid in-person training at our Erie, PA office, you'll transition into a permanent work-from-home position with all equipment provided by the company.

This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer service in a fast-paced environment.

What You'll Do

• Answer inbound calls from individuals seeking assistance with scheduling and coordination


• Schedule, update, and manage appointments using multiple software systems


• Assist with patient scheduling and service coordination activities


• Support care coordination efforts by ensuring appointments and services are scheduled accurately and efficiently


• Communicate professionally and compassionately with callers


• Verify and document important information accurately


• Maintain accurate records and detailed notes


• Protect sensitive information and maintain confidentiality


• Ensure schedules remain organized and up to date


• Deliver a positive customer experience on every interaction
  
  

What We're Looking For

Required Qualifications:

• High school diploma or GED


• Ability to pass a criminal background check and drug screening


• Reliable high-speed internet connection for remote work


• Strong computer skills and the ability to navigate multiple systems simultaneously


• Excellent attendance and punctuality

Preferred Experience:

• Customer service or call center experience


• Appointment scheduling, patient scheduling, healthcare, transportation, or administrative experience


• Experience in care coordination or service coordination is a plus
  
  

The Ideal Candidate

We're looking for individuals who are:

• Compassionate and genuinely enjoy helping others


• Calm under pressure and able to problem-solve effectively


• Organized, detail-oriented, and accurate


• Comfortable speaking on the phone throughout the day


• Able to multitask while maintaining quality and efficiency


• Dependable, professional, and self-motivated


• Team-oriented with a positive attitude


• Adaptable and eager to learn new systems and processes


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Successful candidates thrive in structured environments, enjoy assisting people, and take pride in delivering exceptional service.

Training & Work From Home

• Paid in-person training conducted at Expivia Marketing's main office in Erie, PA


• Permanent work-from-home position after successful completion of training


• All equipment provided by Expivia Marketing

Compensation & Growth

• Starting pay of $13.00 - $15.00 per hour, based on experience


• Opportunities for advancement as Expivia continues to grow


• Expivia Marketing promotes from within whenever possible


• Career paths available in leadership, operations, recruiting, and client services

Why Work With Expivia?

At Expivia, you're more than just an employee — you're part of a team that values growth, development, and making a difference. We provide the tools, training, and support needed to build a successful long-term career while enjoying the flexibility of working from home.

If you're looking for a rewarding role where you can help others every day while growing professionally, we'd love to hear from you.