Hospital Based Insurance Follow Up

Westerkamp Group, LLC is an expanding company specializing in Revenue Cycle Management services in the health care industry. We are currently seeking a hospital-based Insurance Follow Up Analyst. This is a remote position, but please note the applicants must be located in Texas, Tennessee, Georgia, Kentucky, Louisiana, and Alabama. 

Job Summary:

The Insurance Follow Up Analyst works as a member of our business office and is responsible for providing patient and third-party hospital follow-up services to our clients. The Insurance Follow Up Analyst will be working in the Epic patient accounting system.

 Qualifications:

• Must have full understanding of insurance follow up processes (billing, collections, credit balances, managed care, Medicare, Medicaid, and commercial insurance claims) for hospital claims.


• Ability to review account balances and denials and perform steps to overturn the denials. Also identify adjustments and write-offs in cases where an appeal is denied or as required by policy.


• Ability to adhere to strict compliance and confidentiality guidelines related to HIPAA.


• Excellent telephone and communication skills with strong analytical capabilities and ability to work a high volume of claims.


• Well-developed interpersonal skills to work with guarantors and various third-party insurance departments.


• Basic knowledge of CPT, HCPCS and ICD-10 codes. 


• The ability to work independently and accomplish goals working on a wide variety of special projects within the business office.

Westerkamp Group, LLC provides competitive salary and benefits compensation. Westerkamp Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In addition to compliance with federal EEO statutes, Westerkamp Group, LLC complies with applicable state and local laws governing nondiscrimination.

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