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Hotel Reservation Staff - Japanese Bilingual

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Number of Applicants

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Job Description - Hotel Reservation Staff - Japanese Bilingual

【Summary】

Join one of the largest Japanese travel companies as a Hotel Reservation Staff. This position is responsible for maintaining and monitoring various inventory systems, blocks and all hotel related things.

【Responsibilities】

  • Handles all hotel reservations. Manages reservations and payments.
  • Monitors inventory systems as needed.
  • Problem solving - Communicates with other offices and business partners to resolve customer complaints.
  • Negotiates booking conditions with business partners.
  • Develops and maintains good communication with internal and external customers.
  • Hotel contract management - Negotiates effectively with hotel suppliers as needed.
  • Propose new products, improvements and ideas to management.
  • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
  • Performs special projects and other miscellaneous duties as assigned by your superiors.
  • Maintains high ethical standards in the workplace.
  • Reports all irregular issues and problems to your superiors for solution.
  • Maintains good communication with your superiors, office staff members and outside contacts. 
  • Complies with all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.

【Qualifications】

  • Possesses High School diploma or equivalent
  • Possesses 0-1 year of experience in the travel industry, or equivalent skills, in one's expertise.
  • Possesses sufficient knowledge and skills to perform day-to-day responsibilities. Requires minimum supervision.
  • Speaks, reads and writes Japanese language.
  • Legal work authorization in the United States

【Working Hours】

    • Normal business hours between 8:45 a.m. to 5:30 p.m.
    • May be required to work after normal business hours and weekends.

    【Working Environment】

    • Work can be performed remotely but may be required to report to the Torrance Office two times per month or as required.
    • Infrequent (two times per year) domestic travel by air is required.
    Original job Hotel Reservation Staff - Japanese Bilingual posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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