Hungarian Speaking Customer Agent - Work In Sofia - Fully Paid Relocation

Mercier Consultancy MD is excited to offer a Hungarian Speaking Customer Agent position based in Sofia, Bulgaria, with a fully paid relocation package. This role is ideal for Hungarian-speaking professionals seeking an international career opportunity in a vibrant city. The successful candidate will provide excellent customer service to Hungarian-speaking clients across multiple channels, fostering positive relationships and promoting customer satisfaction.

Key Responsibilities

• Deliver high-quality customer support in Hungarian via phone, email, and chat.
• Address and resolve customer inquiries, complaints, and issues effectively.
• Maintain accurate records of customer interactions in the CRM system.
• Work collaboratively with internal teams to enhance customer experience and service delivery.
• Stay informed about company products, policies, and industry developments.

• Fluency in Hungarian (both spoken and written) is required; proficiency in English is a plus.
• Prior experience in customer service or related roles is advantageous.
• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to adapt to living and working in Sofia, Bulgaria.
• Proficiency with computers, CRM software, and digital communication tools.
• Excellent problem-solving skills and a positive attitude.
• Willingness to relocate with full support from the company.

• Competitive Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....