HVAC System Designer

About Alpine

Pioneers in our industry, we have built our reputation on providing intelligent and energy-efficient HVAC solutions to homeowners. At Alpine, we're proud to maintain an exceptional customer satisfaction rating of 4.85 (out of 5), a testament to our unwavering commitment to delivering excellence.

About the Role

We are launching a new role for thoughtful problem-solvers who enjoy helping customers make informed decisions—without pressure or closing.

As an HVAC System Designer, you’ll conduct scheduled consultations with customers to design HVAC systems tailored to their home and comfort needs. You’ll ask smart questions, think critically, and create custom system designs. Once the design is complete, the customer is handed off to a Sales Closer to finalize the purchase.

This role is ideal for someone who prefers focused, meaningful conversations over traditional sales tactics.

No prior HVAC experience required — we provide full training.

What You Will Do

• Conduct scheduled HVAC design consultations via Zoom or phone
• Ask thoughtful questions about customer homes and usage
• Design custom HVAC system recommendations
• Clearly explain design choices
• Hand off customers to Sales Closers (no closing responsibility)

A Strong Fit If You Are

• Curious, analytical, and thoughtful
• A clear and calm communicator
• Comfortable with technology and AI tools
• Motivated by helping customers, not commissions
• Prefer structured, consultative conversations
• Experienced in explaining technical concepts in easy to understand terms

• Predictable weekday schedule
• Group health insurance plus health savings account, 401k, paid time off, paid holidays, life insurance, short-term disability and more
• Paid educational and professional development training
• Work-from-home (remote) or hybrid Chicago-based
• All computer equipment and training will be provided

About Us

Started in 2002, we are the first ecommerce company to sell pro-grade heating and cooling units directly to homeowners. As a team of forward-thinking innovators, we are working to provide HVAC solutions to homeowners in a way that:

1. Leads Americans away from using low efficiency and non-renewable HVAC appliances and towards high efficiency and all-electric ones, a key requirement for reducing the country’s dependency on fossil fuels and to slow global warming;
2. Provides a shopping experience for customers that’s so easy it’s almost fun, having them exclaim “wow!”, enabled through extreme operational competency; and
3. Prioritizes a harmonious win for customers, team members, the company and the environment.

Learn more and view all openings at: careers.alpinehomeair.com