Inside Sales Representative

Overview

We are currently seeking a motivated, reward-driven individual to join our Company as an Inside Sales Representative.  As our industry sees an explosive increase in demand for roofing services, we are expanding our sales force to include specialized closers who can bridge the gap between initial interest and final contract. This role is designed for high-energy professionals who excel at building rapport and handling objections over the phone. We believe a robust team with a wide variety of backgrounds and abilities will help us to meet this demand.

About Us

Founded in 2009, Best Choice Roofing has grown into one of the largest residential roofing companies in the United States. With more than 65 branches nationwide, we are proud to provide high-quality roofing solutions to homeowners across the country. To date, our team has installed over 1 billion shingles, reflecting both the scale of our operations and the trust our customers place in our work.Our success is built on strong leadership, proven systems, and a team-focused culture. We are committed to investing in our people by providing the training, tools, and support needed to succeed.At Best Choice Roofing, we believe in building lasting relationships with our customers and our team members while continuing to grow and deliver outstanding results.

Key Responsibilities

As an Inside Sales Representative, you will be responsible for re-engaging homeowners who have previously received an in-home sales pitch from our field team. Your primary focus is to guide these "warm" leads through the final stages of the decision-making process and close the sale remotely. Responsibilities include:

• Conducting outbound calls to leads who have already been presented with a roofing solution in their home.
• Serving as a professional closer by addressing remaining concerns, handling objections, and explaining the value of our restoration services.
• Managing multiple conversations and follow-up tasks simultaneously within our CRM system.
• Maintaining a high level of product knowledge to effectively resolve client questions over the phone.
• Collaborating with field sales representatives and branch management to ensure a seamless handoff and positive customer experience.
• Meeting and exceeding monthly sales goals in a fast-paced, goal-oriented environment.

 Required Qualifications

• At least 18 years of age.
• 3–5 years of proven sales experience (inside sales, retail sales, phone sales, or related experience preferred).
• Excellent verbal communication skills with the ability to confidently speak on the phone and engage prospects professionally.
• Strong multitasking abilities and the capacity to manage multiple conversations, follow-ups, and tasks simultaneously.
• Comfortable working in a fast-paced, goal-oriented environment.
• High school diploma or equivalent required.

Preferred Qualifications

• Previous experience making outbound or inbound sales calls.
• Self-motivated with a positive attitude and strong work ethic.
• Ability to handle objections and close deals over the phone.
• Basic computer skills and familiarity with CRM systems is a plus.

What Makes us the Best Choice

• Comprehensive Training: We provide training on our specific sales system and products to ensure you are equipped to close effectively.
• Attractive Compensation: Our pay structure rewards personal effort and performance with a competitive base plus uncapped incentive-based compensation.
• Real Career Growth Opportunity: Over 95% of our management roles are filled with internal talent, illustrating our commitment to helping our team grow their skills and careers.
• Company-Enhanced Benefits: Includes access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement.

We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.