Instructional Content Specialist

Faria Education Group empowers schools and learners worldwide with integrated, intelligent, human-centered technology and learning solutions that makes education better in every sense. Our connected tools streamline school operations, enhance teaching, enable personalized learning, and support data-informed decisions through AI-powered insights. With decades of experience and a global outlook, we tailor solutions to local needs, helping schools, educators, and families thrive.

The FariaLearn team provides professional learning to schools, districts and educational networks across the globe. Through virtual, on-site and asynchronous courses the team develops and facilitates the content in partnership with schools. The Instructional Content Specialist on the FariaLearn team designs and manages high-quality, scalable learning experiences that help educators and school systems successfully use Faria products. This role focuses primarily on creating engaging asynchronous courses that improve product adoption, increase customer satisfaction, and reduce reliance on live support and training. In addition, the role contributes to our facilitated professional learning to ensure strong alignment between on-demand and live learning experiences.

This is a highly collaborative role that works closely with FariaLearn team members, as well as across Product, Client Experience, Support, and Marketing teams to strengthen the FariaLearn ecosystem and grow its global impact.

Key Responsibilities

• Design, develop, and maintain high-quality asynchronous courses across Faria products, including product navigation and professional learning
• Apply adult learning and instructional design best practices to create learning experiences for diverse global audiences
• Create content for on-demand courses as part of course development projects, including written text, scripting and recording videos, basic video editing, graphic design of lessons, and application of interactive instruction tools
• Collaborate with Product and Client Experience teams and review learner feedback to ensure the courses align to user needs and reduce requests submitted to our Support team
• Integrate learner feedback, usage data, and course analytics into ongoing improvement cycles
• Apply growing body of tools and processes translation of priority courses to support global users
• Partner with Marketing to support course launches, promotions, and growth of the FariaLearn brand
• Contribute to increasing course enrollments, completion rates, and overall learner engagement
• Facilitate select live professional learning sessions (approximately 25% of the role)

About you

• You enjoy building learning experiences that help people succeed independently
• You are comfortable balancing creative instructional design with project and platform management
• You collaborate easily across teams and communicate clearly with a range of stakeholders
• You use feedback and data to improve your work
• You care about accessibility, inclusion, and high-quality learning design
• You are organized, adaptable, and excited to work in a global education technology environment

• 5+ years of experience in education, instructional design, professional learning, and/or a related field
• Experience designing and creating asynchronous or on-demand learning experiences with videos
• Familiarity with adult learning principles and instructional design frameworks
• Experience managing learning content within an LMS or similar platform
• Strong collaboration skills, particularly in remote work contexts, with team members from a variety of cultural backgrounds. 
• Fluent in English, with strong written and verbal communication skills
• Comfort and confidence facilitating professional learning for adult audiences (virtual or in-person)
• Experience using learner feedback or analytics to inform improvements and other data-informed decision making
• Ability to work across multiple global time zones, supporting international teams and clients outside of U.S. business hours when needed
• U.S. driver’s license and Passport
• Travel is required at certain times of the year and averages 20% annually. Some months may involve higher travel demands, while others may have none.

Why you’ll love this role

• Your work matters. You’ll build learning experiences that help educators confidently use Faria products and succeed in their work.
• You’ll design for scale. Create high-impact asynchronous learning that reaches thousands of users and reduces reliance on live training and support.
• You’ll blend strategy and creativity. This role combines instructional design, product thinking, and learner-centered problem solving.
• You’ll work cross-functionally. Collaborate with Product, Client Experience, Support, and Marketing to shape the full learning journey.
• You’ll keep growing. Use feedback and data to continuously improve your craft and expand your impact.

• $60,000 to $65,000 annual salary*
• PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events
• Medical, dental, vision, life and disability insurances
• Monthly health and wellness allowance
• Home Internet Allowance
• 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds
• Company AT&T wireless plan
• Professional development activities & budget
• Various employee recognition programs and company sponsored social events
• Unlimited books budget

*The base compensation range for this position is $60,000 to $65,000. A variety of factors will determine base salary, including years of experience and specific skill sets. Salary reviews are conducted on an annual basis.

Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport.

Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.

Faria is a global company that offers primarily remote work with the option to access a coworking space if desired. We also support hiring of full-time employees in the following states:

• Delaware
• Florida
• Georgia
• Illinois
• Maryland
• Michigan
• New Jersey
• North Carolina
• Ohio
• Pennsylvania
• Texas

About Faria Education Group

At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services.

We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools.

Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide.

Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.

https://www.faria.org/careers