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We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.
With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.
We are looking for a Senior Communication Designer with a focus on knowledge strategy and Generative AI (Gen AI). Your primary mission will be to transform the intelligence generated by our contract managers into organized, visual, and accessible knowledge assets.
You won't just create graphic pieces; you will be the architect of our internal narrative, ensuring that sales learnings are documented and disseminated with clarity, impact, and fluidity.
Responsibilities
- Curation & Documentation: Extract tactical insights from sales and contract management, consolidating them into structured and intuitive documentation.
- Platform Management: Build and maintain an internal site (knowledge hub) to centralize the team's solutions and best practices.
- Active Internal Communication: Create and manage the content dissemination flow across channels like Google Chat, ensuring information reaches the right people directly.
- Visual Identity & Formatting: Develop the visual identity for presentations and complex solutions, turning dense content into comprehensible and "internally marketable" visual materials.
- Stakeholder Management: Work relationally to gain the trust of contract managers, facilitating access to valuable information, building relationships, and aligning expectations.
Qualifications:
- Fluent English: Ability to synthesize complex Gen AI concepts, adapting the tone of voice for different corporate cultures.
- Senior Experience: A solid track record in Communication Design, Strategic Design, or related fields.
- Digital Dexterity: Experience with site-building tools (Google Sites, Notion, or similar) and managing corporate communication channels.
- Visual Thinking: The ability to translate abstract business concepts into straightforward infographics, workflows, and layouts.
- Relational Intelligence: A communicative and diplomatic profile to navigate different hierarchical levels and build partnerships with the sales team.
- Organization & Synthesis: Exceptional ability to organize large volumes of information logically (Information Architecture).
Plus/Differentiators:
- Previous experience with Sales or Customer Success teams.
- Knowledge of Knowledge Management methodologies.
- Expertise in the Google Workspace ecosystem.
- Hands-on experience with Gen AI.
Our benefits:
-Health and dental insurance
-Meal and food allowance
-Childcare assistance
-Extended paternity leave
-Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;
-Profit Sharing and Results Participation (PLR);
-Life insurance
-Continuous learning platform (CI&T University);
-Discount club
-Free online platform dedicated to physical, mental, and overall well-being
-Pregnancy and responsible parenting course
-Partnerships with online learning platforms
-Language learning platform
And many more!
More details about our benefits here: https://ciandt.com/br/pt-br/carreiras
At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it.
We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.
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