We’re looking for a Partner Success Manager who thrives on building meaningful relationships and turning them into long-term business impact. In this role, you’ll work closely with international partners across Tier-1 markets, helping them unlock the full potential of our high-load social networking and streaming products used by millions of users worldwide. It’s about becoming a trusted advisor, driving partner growth, and influencing product and business decisions through direct feedback and insights from the market
In this role, you will
- Build strong, consultative relationships with partners through regular and open communication
- Deliver trainings and presentations on products, new features, and motivational programs
- Onboard and train new partners to ensure a smooth and effective start of cooperation
- Support existing partners with timely responses, helping them fully leverage platform functionalities and resolve payment, fines, and legal-related issues
- Collaborate cross-functionally with finance, legal, and support teams to address partner needs and ensure high-quality service delivery
- Drive partner success in business development by identifying growth opportunities and removing blockers
- Prepare actionable recommendations to improve project performance based on partner feedback
It’s all about you
- You have English at B2+ level or higher and can confidently communicate in a professional environment
- You have Spanish at B2+ level or higher and are comfortable working with international partners
- You have at least 1 year of experience in sales, account management, customer success, or similar roles
- You have a strong analytical mindset and pay close attention to details
- You have experience managing relationships with multiple partners and stakeholders simultaneously
Would be a plus: - You are familiar with analytics platforms like Tableau or Amplitude
- You have experience working with streaming platforms or similar digital products
What we offer
- 20 paid vacation days, 15 sick days, and 6 additional days off for family events
- Up to 10 additional days off for public holidays
- 100% medical insurance coverage
- Sports and equipment reimbursement
- Team building events, corporate gifts, and stylish merch
- Financial and legal support
- Maternity recovery support allowance
- Position retention and support for those who join the Armed Forces of Ukraine
- Participation in social initiatives supporting Ukraine
Comfortable working environment: - Work from our Kyiv hub or remotely with a flexible schedule
- Modern equipment or depreciation of your own tools
Investment in your future: - Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
- 70% of our heads and leads have grown into their roles here – so can you!
- Performance-oriented reviews and Individual Development Plans (IDPs)
- Reimbursement for professional courses and English classes
- Corporate library, book club, and knowledge-sharing events
Hiring process
- Intro call
- Technical interview
- Test Task
- Final interview
- Reference check
- Offer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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