Key Account Director, West Region - Supply Chain SaaS

100% REMOTE with some travel required in North America

Key Account Director, Supply Chain SaaS

Reports to: Sr. Vice President of Sales, North America

Employment type: Permanent, full-time

Locations: Preferably located in the Central, Mountain, or Western time zones of the US.

Company Overview

RELEX Solutions is a fast-growing software company dedicated to helping retail, CPG, and manufacturing businesses become more competitive through accurate forecasting and replenishment, profitable use of retail space, impact pricing and promotions and optimized workforce planning. Our SaaS solutions enable unified retail planning across retail’s core processes: supply chain, merchandising, and store operations.

Our solutions help retailers plan better, sell more, and waste less — however fast the market changes. Through our retail expertise, innovative technology and agility, we build strong, enduring, award-winning partnerships with our customers.

A "Key Account Director" at RELEX is a senior professional sales role responsible for managing and growing relationships with a portfolio of the company's most strategic and high-value clients. This position involves developing and executing account strategies, identifying new opportunities, driving pipeline growth, closing complex deals, and ensuring client delight and satisfaction by linking RELEX's supply chain orchestration software solutions to the clients' operational needs and business goals.

Key Responsibilities of a Key Account Director at RELEX:

• Strategic Relationship Management: Build and maintain high-level relationships with executive decision-makers within key client organizations. 


• Revenue Growth: Lead efforts to identify opportunities and grow revenue within the assigned account portfolio. 


• Account Strategy: Develop and execute relevant account strategies to drive pipeline growth and close deals within agreed-upon timelines. 


• Value Proposition: Understand the client's operations and strategies to articulate how RELEX's solutions can provide high-value propositions beyond just technology. 


• Sales Execution: Qualify prospects, provide accurate sales forecasts, and report on sales progress. 


• Cross-Functional Collaboration: Work with senior management, internal teams (like development, marketing, and services), and cross-functional teams to ensure the successful delivery of sales propositions and the achievement of revenue goals. 


• Executive Engagement: Act as the main point of contact for key clients, resolving issues and creating value for the accounts. 

Skills and Experience Required:

• Enterprise Sales Experience: Proven experience in selling strategic, enterprise-level solutions, particularly in areas like supply chain management (SCM), ERP, or business intelligence (BI). 


• Industry Expertise: Experience selling to grocery, convenience, big box, apparel, or similar retail-oriented industries is preferred. 


• Complex Deal Closing: Demonstrated ability to close new name accounts and manage complex deals involving multiple constituencies. 


• Consultative Sales Skills: Experience with a consultative, value-proposition-driven sales methodology. 


• Communication Skills: Excellent presentation, communication, and influencing skills to articulate complex solutions and business cases. 


• Proactive and Independent: Ability to work independently, with sophistication, and proactively. 

See what’s it like to work at RELEX by following us on Facebook and Instagram!

RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For inquiries, please contact Monica Hochberg: [email protected]

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