Skills:
• Minimum 2 years experience in marketing operations, CRM administration, sales operations, or campaign coordination
• Hands-on experience with CRM platforms (Salesforce, HubSpot, Zoho, or similar)
• Experience supporting B2B services, technology, or IT-focused teams
• Preferred: Experience supporting security services, MSPs, or IT service providers
• Comfortable with outbound communication and sales-related activities
• Strong organizational skills and keen attention to detail
• Ability to manage multiple workstreams without losing accuracy
• Clear written and verbal communication skills
Responsibilities: Marketing & Campaign Execution
• Coordinate marketing campaigns across email, CRM, and outbound channels
• Support creation and distribution of marketing materials such as one-pagers, decks, and service summaries
• Maintain campaign calendars, task lists, and timelines
• Ensure messaging and materials align with service offerings and delivery readiness
CRM & Revenue Operations
• Maintain CRM data hygiene for leads, contacts, accounts, and opportunities
• Manage lead routing, assignment, and status tracking
• Support sales and outreach teams with pipeline updates and follow-ups
• Build and maintain basic reports and dashboards to ensure visibility
Lead Flow & Process Support
• Monitor lead progression from marketing to sales to service delivery
• Identify and address breakdowns in follow-up, tracking, or handoffs
• Escalate issues and recommend process improvements
• Ensure data accuracy for reliable leadership reporting
Success Indicators:
• Campaigns launch on time with flawless execution
• Leads are tracked, routed, and followed up without gaps
• CRM data is accurate and trusted by leadership
• Sales and service teams have timely access to information
• The Growth Quarterback can focus on alignment and momentum instead of cleanup
Why This Role Matters: This role ensures the revenue engine operates smoothly. Without it, marketing slows, leads get lost, and service teams lose visibility. If you are detail-driven, system-oriented, and enjoy making execution smooth and reliable, you will play a critical role in Tech Experts Houston's growth.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.