Learning Administrator

Assists the Business Analyst and Operations Manager to provide LMS Administration support

Job activities:

• Learning Activity / Training Plan Management

  • Create learning activities

  • Modify learning activity properties

  • Inactivate learning activities

• Training Assignment

  • Assign and unassign learners

  • Add and remove learning activities from assignment vehicles

  • Inactivate Assignment Vehicles

• Catalog Management

  • Add learning activities

  • Maintain learning activities

  • Delete learning activities

• Session Management

  • Schedule class & sessions

  • Instructor confirmation

  • Location confirmation

  • Classroom scheduling

  • Cancel class/sessions

  • Roster Management

  • Manage waitlist

  • Cancel student enrollment

  • Substitute students

  • Reschedule students

  • Student registration (Student Registration, Batch Enrollment)

• Management of Client’s Automated Document Loader Solution

  • Review and resolve errors

  • Daily comparison of DocLoader transaction log to determine which Documents have been created in the LMS compared to the on-hold requests for those Documents

• Role Request Management

  • Create and route Role Requests for LMS and reporting

• Reporting Request Management

• General Questions via email/Service Now

• Ordering/delivering materials

• Ordering/delivering training supplies

• Creating name tents

• Ordering and confirming arrival of catering

• Shipment/mail support

• Binder material assembly

• Course evaluation setup in Client’s system

• Course evaluation data entry

• Course evaluation reporting

• Roster distribution and coordination – print, provide to instructors, ensure they are returned for data entry

• Print Completion Certificates

   

Note: These duties and responsibilities do not imply that the above functions are the only tasks that may be performed by the LMS & Training Logistics Administrator.  It will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as requested by Management.

SKILL REQUIREMENTS:

• Ability to simultaneously manage multiple projects (multi-task) in a fast-paced, highly regulated environment in order to meet aggressive deadlines.
• Possess outstanding oral and written communication skills and be able to deal effectively with others.

• Be able to perform repetitive tasks without making errors and with high attention to detail.

• Possess the ability to remain flexible and adaptable to constant change.

• Must be highly customer service driven, team oriented and have a focus on business partnering skills.

• Must be able to take direction well but must be able to work with limited supervision.

• Must be able maintain confidentiality of personnel and business situations.

• Ability to self-manage and take initiative.
• Ability to work flexible hours when needed.

EDUCATION/EXPERIENCE REQUIRED:

• 2+ years of relevant work experience on LMS administration and Learning Coordination
• College degree preferred
• LMS working knowledge required

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