Description
Fortis Property Management Job Description
Job Title: Luxury Leasing & Resident Experience Coordinator
Weekly Hours: 40
Department: Operations
Prepared by: Human Resources
Reports to: Leasing Manager
Date: 4/17/25
**About Us:**
Nestled in the heart of Savannah, Riverworks is the city's most exclusive and luxurious apartment community. We pride ourselves on offering residents an unparalleled living experience defined by elegance, comfort, and exceptional service. At Riverworks, our team is dedicated to curating a lifestyle that blends Southern charm with modern sophistication.
**Position Overview:**
We are seeking a dynamic and highly motivated **Leasing & Resident Experience Coordinator** to join our elite team. This individual will play a pivotal role in elevating our community by providing 5-star service to our residents, ensuring every interaction is met with professionalism, care, and a keen attention to detail. From managing leases to creating captivating social media content and hosting memorable resident events, this position offers an exciting blend of responsibilities designed to enhance the luxurious Riverworks experience.
**Key Responsibilities:**
**Leasing Management**:
Act as the primary contact for prospective residents, guiding them through the leasing process with a seamless, upscale approach. Provide property tours that highlight the beauty and exclusivity of our community.
- **Resident Relations**: Ensure current residents enjoy an exceptional living experience by delivering white-glove service and addressing concerns or requests promptly with genuine care.
**Social Media Marketing**:
Develop and execute a sophisticated social media strategy to engage potential residents and enhance Riverworks' online presence. Showcase the luxurious lifestyle and vibrant community through visually stunning and engaging content.
**Event Planning & Hosting**:
Organize and host exclusive resident events that foster community spirit and enrich the resident experience. From intimate gatherings to large-scale celebrations, curate memorable experiences that reflect the luxury Riverworks represents.
-**Property Presentation**:
Maintain the aesthetic integrity of the property, ensuring that all areas are impeccably presented to reflect the high standards of Riverworks.
**Qualifications:**
- Proven experience in leasing, hospitality, or luxury service industries.
- A passion for creating exceptional customer experiences.
- Strong social media marketing skills, with an eye for design and branding.
- Event planning experience with a focus on creativity and attention to detail.
- Excellent communication, organization, and problem-solving skills.
- A positive, proactive attitude and ability to thrive in a fast-paced, luxury-driven environment.
**What We Offer:**
- Competitive salary and performance-based incentives.
- A supportive, close-knit team in a stunning, luxurious environment.
- Opportunities for growth and professional development.
- The chance to be part of the most prestigious apartment community in Savannah.
**Join us at Riverworks Apartments, where luxury living is not just an experience—it's a way of life.**
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