Legal Advertising- Regional Accounts Manager

We are seeking a highly organized and proactive Regional Accounts Manager to oversee the operations of our Legal Advertising division in San Diego County. This position plays a key role in ensuring smooth office functionality, supporting and managing staff, driving sales initiatives, maintaining high levels of customer service, and collaborating with both internal and government stakeholders. 

Responsibilities: 

Office & Staff Management 

• Maintain efficient daily operations of the San Diego office. 

• Manage administrative tasks including bill payments, office contracts, and vendor relationships. 

• Supervise and support office staff; address issues as they arise and coordinate with appropriate internal or external contacts for resolution. 

• Provide desk coverage during staff absences and assist in employee oversight. 

• Ensure office compliance with internal policies and procedures. 

Sales & Account Development 

• Make regular sales calls to prospective customers, with a focus on government agencies and legal professionals. 

• Research and gather competitive intelligence and prospect data specific to San Diego County. 

• Collaborate with the Government Sales Director and other company leaders to pursue new advertising opportunities. 

• Monitor competitor publications to identify trends and maintain a competitive edge in legal advertising services. 

Customer Service & Training 

• Provide excellent customer service and support to both new and existing clients. 

• Conduct AdTech training sessions tailored to clients' specific needs and ensure successful onboarding. 

• Maintain strong communication and rapport with government entities and other legal advertising clients. 

Administrative & Reporting Duties 

• Prepare and submit monthly performance and sales reports to the Los Angeles management team. 

• Attend internal management meetings and external client meetings as needed. 

• Manage and update sales and prospect data in Excel and other tracking systems. 

• Coordinate with the Legal Advertising management team to ensure alignment on strategy and execution. 

Collections & Billing 

• Handle collections, including sending invoices and ad proofs to clients. 

• Follow up on outstanding payments and maintain accurate billing records. 

Fictitious Business Name Filings 

• Purchase and manage lists of new fictitious business name filers from the county. 

• Generate and distribute mailing labels for advertising campaigns targeting new filers. 

Qualifications 

• Proven experience in sales, account management, or office administration (preferably in the legal or advertising industry). 

• Strong leadership and interpersonal skills. 

• Excellent organizational and time management abilities. 

• Proficiency in Microsoft Excel and other administrative tools. 

• Familiarity with government sales or public records-based marketing is a plus. 

• Customer-focused attitude with strong problem-solving skills. 

• Ability to travel locally and attend off-site meetings as needed. 

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned. 

Reports to: Debbie Yerkes  

Location: San Diego 

Why Daily Journal? 

• Quality medical, dental and vision coverage. 

• Competitive paid time off as well as paid holiday time. 

• 401(k) retirement (US) 

• Ability for employees to work from a remote location (e.g., home) or office on a Hybrid Schedule. 

• Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. 

Equal Opportunity/Affirmative Action Employer: Employment at Daily Journal is based solely upon the qualifications of the individual applicant, regardless of race (including traits historically associated with race, such as hair texture and protective hairstyles), ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. This policy applies to all personnel actions and decisions, including recruiting, hiring, discipline, training, transfers, compensation, benefits, promotions and terminations, leaves of absence, benefits, and other terms and conditions of employment.