Load Coverage Specialist (Brokerage)

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Load Coverage Specialist for one of our clients.

Load Coverage / Booking Specialist is expected to secure carrier capacity, negotiate competitive rates, and ensure smooth freight movement while maintaining strong relationships with carrier partners.

This role requires strong negotiation skills, the ability to communicate effectively with carriers, and a deep understanding of freight operations.

Key Responsibilities:

• Negotiate rates with carriers to ensure competitive pricing and profitability.

• Book and secure capacity for freight while optimizing cost efficiency.

• Communicate with carriers daily, building and maintaining long-term relationships.

• Monitor load status and ensure timely pickups and deliveries.

• Address and resolve carrier-related issues such as delays or service failures.

• Proactively send cold emails to potential clients during downtime to generate new business opportunities and support lead generation efforts.

• Work closely with internal teams to ensure seamless load execution.

• Maintain accurate documentation and update internal systems with load details, rates, and carrier agreements.

• Actively engage new and existing carriers for available capacity and build and maintain relationships with truckload carriers

• Support carriers, including load booking and fraud prevention activities.

• Assist with posting loads and managing load recoveries outside regular business hours.

• Provide support for Carrier Compliance tasks.

• Minimum of 1-2 years of experience in a US freight brokerage or logistics company.

• Proven ability to negotiate rates and manage carrier relationships.

• Strong understanding of US transportation regulations, load boards, and freight networks.

• Previous experience handling Van and Reefer freight

• Experience using TMS (Transportation Management Systems) and load boards like DAT, Truckstop, or McLeod.

• Excellent communication and problem-solving skills.

• Ability to work in a fast-paced environment and make quick decisions under pressure.

• Strong organizational skills with attention to detail.

• Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.

• Ability to multitask and prioritize tasks effectively.

• Problem-solving skills and attention to detail.

Working conditions:

• Working schedule: Mon-Fri 8am-5pm CST

• Competitive Salary in USD

• Remote mode of work

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

• Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.