Loan & Grant Domain Lead

• Lead domain strategy for loan and grant programs across the full lifecycle (application → underwriting → servicing → closeout), including definition of underwriting decision criteria, loan structuring logic, and servicing workflows such as delinquency, restructuring, and loss handling
• Translate program rules, policies, and regulatory requirements into explicit workflows, system rules, data requirements, and decision logic that can be directly implemented by engineering teams
• Work directly with Engineering and Product teams to define, refine, and validate user stories, workflow configurations, and system behaviors, ensuring domain intent is accurately implemented without rework
• Ensure solutions align with client expectations, priorities, and operational realities, including field-level processes, program-specific policy nuances, and differences between direct and guaranteed loan programs
• Validate system designs and workflows against real-world program operations, including edge cases such as incomplete applications, exception-based approvals, servicing adjustments, and borrower-specific scenarios
• Identify gaps, risks, and failure points in proposed workflows and system designs, particularly where policy interpretation, data dependencies, or integration points may cause downstream operational or financial issues
• Serve as the primary subject matter expert (SME) for loan and grant program operations, providing authoritative guidance to resolve ambiguity and prevent incorrect implementation of business rules
• Lead validation of platform capabilities during testing and implementation, ensuring functional accuracy, data integrity, and alignment with program rules prior to production deployment
• Work with technical teams to ensure that domain workflows align with integrated systems (e.g., financial systems, payment platforms, identity systems) and do not break downstream reporting or reconciliation processes
• Ensure consistency of borrower, loan, and transaction data across workflows, preventing duplication, data conflicts, or breakdowns during lifecycle transitions

• U.S. citizenship is required. Must be eligible to obtain and maintain a Public Trust clearance.
• Deep, hands-on expertise in loan and/or grant program operations, including direct involvement in underwriting, credit evaluation, loan structuring, or servicing processes within government, banking, or similarly regulated environments
• Demonstrated experience working across the full program lifecycle (application, underwriting, servicing, closeout), including exposure to real-world edge cases such as incomplete applications, exception approvals, restructuring, or delinquency handling
• Experience translating policy or regulatory requirements into system workflows, decision rules, and implementable product requirements, working directly with engineering or product teams during delivery
• Proven ability to work directly with Engineering and Product teams in a delivery environment, including defining requirements, clarifying ambiguities, and resolving mismatches between business intent and system implementation
• Familiarity with federal/state loan and grant environments is preferred, particularly experience with direct vs. guaranteed lending models, federal compliance requirements, or multi-program policy variation
• Strong analytical and problem-solving skills, with the ability to break down complex program rules into structured workflows, identify inconsistencies, and drive resolution across business and technical teams
• Ability to operate in a fast-paced, evolving delivery environment with tight timelines, incomplete information, and concurrent system, policy, and integration dependencies
• Experience supporting or leading implementation of loan, grant, or financial systems, including configuration of workflows, validation of system behavior, or participation in UAT and production rollout
• Understanding of how program workflows interact with data models, financial systems, or reporting requirements, including awareness of how upstream decisions impact downstream reconciliation or audit processes
• Ability to operate as an independent domain authority, making decisions and providing guidance without relying on pre-defined requirements or fully documented processes
• Must be located within a commutable distance to the Washington, DC metropolitan area and able to support on-site presence as required.

• 10+ years of experience supporting or implementing digital platforms or enterprise systems, preferably involving loan origination, servicing, or grant management workflows
• Background in financial services, public sector programs, or government-backed lending/grants, with direct exposure to regulated environments and program-specific policy constraints
• Experience working in Agile or product development environments, including participation in sprint planning, backlog refinement, and user story development in collaboration with engineering teams
• Experience working with or alongside financial systems (e.g., general ledger platforms), payment systems, or identity/access systems in support of end-to-end program workflows
• Familiarity with system modernization efforts involving migration from legacy systems to configurable platforms, including exposure to data conversion, workflow reconfiguration, or process standardization efforts

• Work on high-impact systems that support critical government programs
• Be part of a growing company where you can shape both product and engineering culture
• Collaborative, mission-driven team with startup energy
• Opportunity to build and scale a platform from the ground up

• Competitive salary and performance-based bonuses
• Comprehensive health plans to choose from. FREE dental & FREE vision plans
• Flexible work hours and hybrid work options
• Unlimited PTO and company holidays
• Collaborative and inclusive work environment with a diverse team

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