Loan Processing and Operations Associate

Morty is building the AI operating system for modern mortgage businesses — combining AI-powered workflows, software, lender access, and operations into a single platform that enables loan officers and brokerages to operate more efficiently and scale.

What you’ll do

• Manage loan files from application through closing, ensuring accuracy and timeliness


• Coordinate with borrowers, loan officers, lenders, and third parties to move files forward


• Review borrower documentation (income, assets, credit, property) for completeness and consistency


• Track and manage conditions, deadlines, and closing timelines across multiple files


• Identify and resolve issues that could delay closing


• Communicate clearly with all stakeholders on status, next steps, and outstanding items


• Ensure files meet internal standards and lender requirements


• Support closing coordination, including final document review and funding readiness

What we’re looking for

• Bachelor’s degree required


• 2+ years experience in mortgage processing, closing, or financial services operations


• Strong attention to detail and ability to manage multiple files at once


• Clear and professional communicator


• Highly organized with strong follow-through


• Ability to work quickly and hit deadlines in a fast-paced environment


• Ownership mindset — you take responsibility for getting files across the finish line

Benefits

• Health, dental, and vision insurance


• 401(k)


• Flexible paid time off


• Remote work


• Opportunity for growth as the company scales

Total compensation is $55k – $70k depending on experience.