LTL Operations Representative

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for LTL Operations Representative for one of our clients.

The Operations Team is responsible for coordinating freight across all modes of transportation as well asprovide superior customer service. This position requires excellent written and verbal communicationskills and attention to detail. They will be supporting respective stakeholders with all operations relatedfunctions.

Key Responsibilities:

• Efficiently and effectively dispatch, track, and trace all shipments.

• Immediately communicate delays in pickup, transit, or delivery to respective stakeholders.

• Follow customer standard operating procedures during the booking and dispatching process.

• Coordinate movement of goods from shipper to destination within parameters required by customer.

• Source properly vetted and permitted carriers to haul shipment pursuant to requirements.

• Negotiate with carriers to secure proper payout based on shipment requirements.

• Confirm carriers are legally permitted to transport freight, commodity, weight, and dimensions.

• Work with other team members and employees to make sure all requirements are understood prior to

• shipment being arranged.

• Make decisions based on best course of action and circumstances on a shipment-by-shipment basis

• Experience in Supply Chain, Logistics, or Business preferred (or equivalent work experience).

• 1-3 years of logistics, 3PL, or LTL operations experience strongly preferred (internship experience acceptable).

• Familiarity with LTL rating structures and carrier networks.

• Proficiency in Microsoft Office Suite, especially Excel (basic formulas, pivot tables, lookups).

• Experience with TMS platforms; exposure to EDI/API workflows a plus.

• Strong organizational skills and attention to detail in a high-volume environment.

• Excellent written and verbal communication skills.

• Ability to multitask and prioritize under tight deadlines

Working conditions:

• Working schedule - Mon-Fri 8am-5pm CST

• Work mode - remote

• Competitive Salary in USD

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

• Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.