Marketing Account Manager

Marketing Account Manager (Email Marketing, SEO, WordPress & Client Success)

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

About the Role

We’re hiring a highly organized and client-focused Marketing Account Manager to manage relationships, oversee marketing execution, and ensure seamless communication across multiple high-level client accounts.

This is not a pure strategy role.

We’re looking for someone who can:

• Own client communication
• Coordinate marketing execution
• Manage campaigns and reporting
• Keep projects organized and moving
• Deliver a high-touch client experience

You’ll work closely with leadership while managing:

• Email marketing campaigns
• Website updates
• SEO coordination
• Reporting and analytics
• Client workflows and communication

If you thrive in fast-paced agency or client-service environments and enjoy balancing marketing execution with relationship management, this role is a strong fit.

What You’ll Own

Client Relationship Management

• Serve as the primary point of contact for client accounts
• Manage communication across:
• Email
• Slack
• WhatsApp
• Zoom/video calls
• Lead recurring client meetings and status updates
• Ensure clients remain:
• Informed
• Supported
• Aligned on priorities
• Build strong, long-term client relationships

Marketing Campaign Management

• Build and manage email marketing campaigns using:
• Mailchimp
• Klaviyo
• Similar platforms
• Write and edit:
• Email copy
• Subject lines
• Campaign messaging
• Manage:
• Audience segmentation
• Campaign scheduling
• Performance tracking
• Monitor campaign performance and provide insights to clients

Website & Content Management

• Update and manage website content using:
• WordPress
• CMS platforms
• Ensure websites remain:
• Updated
• Accurate
• Aligned with marketing initiatives
• Coordinate content changes and landing page updates

SEO Support & Optimization

• Conduct SEO research and audits using:
• Ahrefs
• Semrush
• Support:
• Keyword research
• On-page SEO improvements
• Performance tracking
• Monitor rankings and identify optimization opportunities

Reporting & Analytics

• Analyze campaign and website performance using:
• Google Analytics (GA4)
• Email analytics
• SEO tools
• Translate data into:
• Client-friendly reports
• Actionable insights
• Performance summaries
• Track campaign progress and KPI performance

Workflow & Project Coordination

• Coordinate tasks across:
• Marketing
• Design
• Content
• Leadership
• Convert client feedback into:
• Action items
• Timelines
• Deliverables
• Ensure projects remain:
• Organized
• On schedule
• Clearly communicated

AI & Productivity Tools

• Use tools such as:
• ChatGPT
• Claude
• AI writing/research tools
• Improve efficiency across:
• Content creation
• Communication
• Reporting
• Research workflows

What We’re Looking For

Core Requirements

• 3+ years of experience in:
• Marketing account management
• Client-facing marketing roles
• Agency account management
• Strong experience with:
• Mailchimp
• WordPress
• Ahrefs / Semrush
• Google Analytics (GA4)
• Excellent written and verbal English communication skills
• Strong project coordination and organizational skills
• Ability to manage multiple clients and priorities simultaneously

Nice to Have

• HubSpot or Klaviyo experience
• Canva or Adobe Express skills
• Familiarity with:
• Google Ads
• Meta Ads
• Paid media reporting
• Experience working with executive-level clients
• Agency or fast-paced marketing environment experience

What a Typical Day Looks Like

• Respond to client requests and provide updates
• Prepare for and host client meetings
• Launch and monitor email marketing campaigns
• Update website content in WordPress
• Review SEO performance and keyword opportunities
• Prepare analytics reports and client summaries
• Coordinate deliverables across internal teams

In short:
You ensure clients stay informed, campaigns stay organized, and marketing execution runs smoothly from start to finish.

Success Looks Like

• High client satisfaction and retention
• Marketing campaigns delivered on time
• Strong email engagement and campaign performance
• Organized workflows and accurate reporting
• Clear communication across all client accounts
• Leadership confidence in account management and execution

Why This Role Stands Out

• Strong ownership over client relationships and campaign execution
• Exposure to:
• Email marketing
• SEO
• WordPress
• Analytics
• Client strategy
• Opportunity to work directly with leadership and executive-level clients
• Fully remote flexibility with structured workflows
• Career growth into:
• Senior Account Manager
• Marketing Strategist
• Client Success Leadership

Interview Process

• Initial Phone Screen
• Video Interview with Pavago Recruiter
• Client Interview
• Offer & Onboarding

Apply Now

If you:

• Enjoy managing client relationships and marketing workflows
• Thrive in organized, fast-moving environments
• Communicate clearly and proactively
• Love balancing strategy, execution, and client success

This role is a strong fit for you.