Medical Procedure Scheduler - Hybrid

Summary: Responsible for scheduling IR procedures, and support the physicians, nurses, and patients of the IR department.

Role Detail: This role is hybrid: 2 days remote, 3 days onsite. The work site for this role is Methodist Dallas Medical Center.

Essential Functions:

• Schedule patients for IR procedures, including coordinating with anesthesia, imaging, specialists, hospital availability, etc..
• Contact patients, Doctor’s offices, insurance companies, Third Party Administrator demographics, to coordinate authorizations for patient cases and prepare for procedures
• Responsible for coordinating and scheduling diagnostic imaging procedures across all imaging modalities, including Interventional Radiology and the Neuro Intervention Radiology clinic.
• Obtain updated patient health history, demographics, known allergies, medications, and conditions
• Act as liaison between referring doctor’s office and patient by handling all questions or concerns prior to the procedure to maximize the physicians’ time to be maximized for procedures
• Scheduling in EMR system, coding, paperwork/chart
• Ensure that areas/resources of hospital are available at time of service, without conflicts
• Coordinates with referring physician’s office and patient to ensure they are instructed to stop appropriate medications and ensure clearance is obtained
• Ensure patient has received specific prep instructions, along with time of procedure, what to expect the day of the procedure, and where to check in
• Obtain prior imaging, from outside facilities, to be available prior to scheduling the procedure
• Arrange admission to the hospital and enter information into the hospital information system
• Reschedule or follow-up with patients as directed

Qualifications:

Education: High school graduate or GED required; CPT and ICD-10 certification preferred

Experience: One to three years related medical office or clinical assistant experience in a high-volume environment, or equivalent combination of education and medical office experience.

Skills/Knowledge:

• Medical terminology required
• Excellent communication skills
• Must be detail oriented, and able to work in a fast-paced environment
• Able to manage multiple priorities and personalities
• Team player