Remote Medical Receptionist - Positive Work Culture

Networks Connect Professional Staffing is seeking a dedicated Remote Medical Receptionist to join our dynamic team, supporting Physician clinics across the state from the comfort of your home. This role offers the opportunity to engage with various service lines and requires initial onsite training for 4 weeks in a specific location before transitioning to a fully remote setup. MUST LIVE IN INDIANAPOLIS!

Key Responsibilities:

• Handle incoming calls from patients regarding appointment scheduling, prescription refills, lab result inquiries, and more.
• Maintain excellent communication with clinical business partners to ensure seamless patient support.
• Adhere to strict schedule adherence and quality control measures as monitored by leadership and quality assurance teams.

Position Requirements:

• Minimum one year of experience in a call center setting.
• Demonstrated ability to manage urgent tasks, prioritize effectively, and adapt to changing situations.
• Strong attention to detail, exceptional people skills, and proven de-escalation expertise are essential.

Equipment Provided:

• All necessary computer equipment, including an Igel, dual monitors, headset, keyboard, and mouse, will be provided.

Home Office Requirements:

• High-speed internet connection that meets departmental standards.
• A private, secure home office environment to protect equipment and adhere to HIPAA policies. Note: Employees cannot be the primary caregiver during scheduled work hours.

Working Hours:

• Full-time position, Monday to Friday, 8 AM to 5 PM.

If you are looking for a remote role where your skills can make a direct impact on patient care and support, we encourage you to apply for this position and join the team of dedicated healthcare professionals.