Remote Member Solutions Specialist

AO Globe Life has proudly served veterans, labor union members, credit union members, and their families for more than 70 years. Our mission is rooted in service, integrity, and long-term impact—helping families protect what matters most through reliable supplemental benefit solutions.

We are expanding our remote workforce and seeking service-oriented professionals who want flexibility, professional growth, and the opportunity to make a meaningful difference in a fully remote environment.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling that supports work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Weekly direct deposit

Monthly and quarterly performance bonuses

Union representation through OPEIU Local 277

Leadership development and advancement opportunities

Recognition programs and performance-based incentives

A stable organization with a 70+ year legacy of service

What You’ll Do

Connect with individuals who have requested information about benefit programs

Understand each client’s needs and provide personalized guidance

Explain life and supplemental benefit options in a clear, professional manner

Support clients through the enrollment process and provide follow-up communication

Assist existing clients with policy updates, reviews, and general support

Maintain accurate digital records and ensure compliance standards

Participate in training, mentorship, and team development sessions

Who Thrives in This Role

Strong communicators who enjoy helping others

Self-motivated professionals comfortable working independently

Organized individuals who can manage schedules and digital systems effectively

Candidates confident using Zoom and other virtual platforms

Customer service or client-facing experience is helpful but not required

Individuals open to coaching, mentorship, and continuous improvement

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

Must be physically located within the United States

Eligible to obtain a Life Insurance License (licensing support provided)

About AO Globe Life

AO Globe Life partners with unions, credit unions, and veteran organizations nationwide to provide supplemental benefits that help protect working families. Our organization is built on trust, long-term relationships, and a commitment to service—both to our clients and our team members.

Apply today to build a flexible, purpose-driven career with long-term growth potential.