Client: Department of Veterans Affairs (VA)

Location: 100% Remote (U.S. Based)

Salary: $120,000 – $140,000 annually (Based on experience and technical interview)

Employment Type: Full-Time

Citizenship: U.S. Citizen Required

Clearance: Must be able to meet VA security and suitability requirements

Keywords: Microsoft Dynamics 365 Dynamics 365 Customer Service CRM Developer Power Platform Power Apps Power Automate Microsoft Dataverse C# .NET JavaScript Azure Logic Apps Azure Functions REST APIs Web Services Azure DevOps Dynamics CRM Remote

Position Overview

We are seeking a motivated Microsoft Dynamics 365 Developer to support enterprise Customer Service solutions for the Department of Veterans Affairs.

This is an excellent opportunity for an early-career Dynamics professional who enjoys designing, developing, and enhancing Microsoft Dynamics 365 applications while working with Power Platform, Azure integration services, and enterprise business applications.

You'll collaborate with architects, business analysts, developers, and government stakeholders to deliver scalable, secure, and high-quality CRM solutions that improve mission-critical services for our nation's Veterans.

Mission Impact

Your work will directly support modernization initiatives within the Department of Veterans Affairs by enhancing Microsoft Dynamics 365 Customer Service capabilities that improve operational efficiency, customer engagement, and enterprise service delivery.

What You'll Do

Microsoft Dynamics 365 Development

• Design, develop, and customize Microsoft Dynamics 365 Customer Service solutions.


• Develop plugins, workflows, business rules, forms, entities, and process automation.


• Configure Dynamics 365 modules to meet evolving business requirements.

Enterprise Integration

• Develop integrations between Microsoft Dynamics 365 and enterprise systems using APIs, web services, Azure Logic Apps, and Power Automate.


• Support Microsoft Dataverse and Power Platform integrations.

Solution Delivery

• Collaborate with business analysts and stakeholders to translate business requirements into scalable technical solutions.


• Participate in unit testing, user acceptance testing (UAT), and production deployments.


• Troubleshoot application issues and implement performance improvements.

Documentation & Continuous Improvement

• Create and maintain technical documentation.


• Follow Microsoft development best practices.


• Support continuous improvement initiatives across Dynamics 365 solutions.

Required Qualifications

Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline (or equivalent professional experience).

Experience

• Minimum two (2) years of hands-on Microsoft Dynamics 365 Customer Service development experience.


• Five (5) to seven (7) years of overall IT experience.


• Experience developing customizations, plugins, workflows, and integrations within Microsoft Dynamics 365.

Technical Skills

Experience with several of the following:

• Microsoft Dynamics 365 Customer Service


• C#


• .NET


• JavaScript


• Microsoft Dataverse


• Power Apps


• Power Automate


• REST APIs


• Web Services


• Azure Logic Apps


• Microsoft Azure


• CRM Configuration


• Solution Deployment

Preferred Qualifications

Experience with one or more of the following is highly desirable:

Federal Experience

• Department of Veterans Affairs


• Federal Government CRM implementations


• Government digital modernization initiatives

Microsoft Technologies

• Azure Functions


• Azure Logic Apps


• Power Platform Certifications


• Microsoft Dynamics 365 Certifications

Additional Experience

• Data migration


• ETL processes


• Azure DevOps


• Agile / Scrum


• DevOps practices supporting Dynamics 365


• Supporting CRM solutions within regulated environments

These preferred qualifications reflect the source role's emphasis on VA experience, Azure services, data migration, DevOps, Agile, and federal CRM environments.

What Makes Someone Successful

We're looking for professionals who are:

• Curious learners


• Strong problem-solvers


• Collaborative teammates


• Detail-oriented developers


• Passionate about delivering quality software


• Comfortable working directly with business stakeholders

Why Join This Team

This position offers the opportunity to contribute to enterprise modernization initiatives supporting the Department of Veterans Affairs while expanding your Microsoft Dynamics expertise in a collaborative, mission-driven environment.

You'll work alongside experienced architects and developers while building solutions that directly improve services for Veterans nationwide.

Benefits Overview

We offer full-time employees a comprehensive and competitive benefits package including:

• Paid vacation, sick leave, and holidays


• Medical, dental, and vision insurance


• Life insurance


• Short- and long-term disability insurance


• 401(k) retirement plan with company match and immediate vesting


• Military leave


• Professional training and development


• Tuition reimbursement


• Employee wellness program


• And more

Equal Employment Opportunity

We are an Equal Opportunity Employer committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.