Mid-Market Account Manager

Mid-Market Account Manager

• Title of Role: Mid-Market Account Manager


• Location: -, remote


• Company Stage of Funding: Seed — Software Development


• Office Type: Remote


• Salary: $84K–$126K

Company Description

We're representing a dynamic software development company that is pioneering a Human + AI platform for in-person go-to-market strategies. With a focus on leveraging cutting-edge technology, this company is committed to transforming the way businesses engage with their customers, driving innovation in the B2B marketing space.

What You Will Do

• Manage and nurture relationships with mid-market clients to ensure customer satisfaction and retention.


• Utilize Salesforce to track sales activities, manage pipelines, and forecast revenue.


• Collaborate with cross-functional teams to deliver tailored solutions that meet client needs.


• Conduct regular check-ins and business reviews to identify upsell and cross-sell opportunities.


• Analyze customer feedback and market trends to inform product development and service enhancements.


• Drive revenue growth by executing strategic account plans and achieving sales targets.


• Leverage Stripe for payment processing and to streamline financial transactions with clients.

Ideal Candidate Background

• 3–5 years of experience in account management or customer success within a B2B environment.


• Proficient in Salesforce for CRM management and reporting.


• Experience with payment processing systems, particularly Stripe.


• Strong communication and interpersonal skills to build rapport with clients.


• Proven track record of meeting or exceeding sales targets and driving customer engagement.

Preferred

• Familiarity with AI technologies and their applications in marketing.


• Experience working in a startup environment or with early-stage companies.


• Ability to analyze data and metrics to inform decision-making and strategy.

Compensation and Benefits

The base salary for this role ranges from $84K to $126K, complemented by competitive equity options. This company values its employees and offers a dynamic remote work environment.