Multifamily Outreach Representative

Resource Innovations is excited to welcome a passionate Multifamily Outreach Representative to our expanding team in New Jersey. In this invigorating role, you will help drive the success of residential multifamily energy efficiency initiatives. As an Outreach Representative, you will be instrumental in forging connections with property owners, managers, and residents to advocate for energy efficiency programs and incentives.

Your mission will be to build strong relationships with property ownership and management groups, as well as relevant trade organizations and market partners, ensuring a steady flow of energy efficiency projects. You'll inspire participation in energy audits and utility rebate programs by effectively communicating the benefits of our programs through engaging meetings, presentations, and outreach events—ultimately enhancing program awareness and involvement. Moreover, as the Outreach Representative, you will assist participants in navigating program requirements and facilitate the application process for incentives and rebates.

At Resource Innovations (RI), we are a proud women-led energy transformation firm dedicated to making a difference. Leveraging our extensive expertise in energy efficiency, we are continually broadening our range of clean energy solutions to help utilities tackle the growing complexity of today's interconnected challenges: load flexibility, electrification, and carbon reduction. With every initiative, we are at the forefront of driving impactful change.

Duties and Responsibilities

• Conduct outreach activities to multifamily property owners, managers, and residents.
• Generate leads into the multifamily program based on program guidelines
• Educate stakeholders on energy efficiency programs, incentives, and benefits.
• Organize and participate in meetings, presentations, and events to promote program participation.
• Assist property owners and managers in understanding program eligibility and requirements.
• Collaborate with internal teams to streamline outreach strategies and improve program effectiveness.
• Track outreach activities, maintain records, and prepare reports on program engagement.
• Provide support to applicants during the application and approval process for incentives.
• Interprets program guidelines and incentive participation pathways and provides ongoing support to contractors and contractors, including guidance on local building regulations, as well as opportunities for maintenance staff to pursue building operator certification trainings.  
• Other duties as assigned.

• A minimum of 4 years’ experience in outreach, sales, and/or community engagement.
• Previous experience with multifamily programs/operations and energy-efficiency outreach is preferred.
• Proven success in engaging multifamily property owners, property management, service providers and contractors.
• Demonstrated experience in networking, presentation skills and relationship building.
• Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines.

• Proficient skills with Microsoft Office Suite, CRM tools. 
• Must be a New Jersey resident
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Technical acumen regarding multifamily building science principles and technologies. 
• Client centered and customer service focused.
• Ability to effectively present information to diverse audiences, including both speaking and writing. 
• Knowledge of energy efficiency principles and programs is beneficial.
• Experience in outreach, sales, or customer service roles preferred.
• Ability to work independently and as part of a team with the ability to multi-task and self-direct your work. 
• Proficiency in using basic computer applications and CRM software.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $65,000 - $85,000.  In addition to base pay, employees are eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position.  Final compensation will be determined based on factors such as the candidate's experience, education and location. 

We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. 

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.