National Director, Clinical Enablement

• Design, deploy, and continuously improve standardized clinical onboarding and training programs for physicians, technologists, and clinical staff.


• Lead clinical implementations for priority enterprise accounts, including go live planning, workflow integration, and milestone based execution.


• Develop and maintain clinical playbooks, SOPs, training materials, and troubleshooting protocols to support repeatable adoption at scale.


• Serve as the clinical escalation owner for complex issues, driving root cause analysis and permanent corrective actions.


• Partner with Sales on late stage opportunities by delivering clinical validation, workflow demonstrations, and executive level clinical support.


• Establish and track clinical adoption KPIs, including time to go live, training completion, utilization ramp, and ongoing support trends.


• Create a structured voice of customer program that captures field feedback, quantifies themes, and drives quarterly alignment with Product and Operations.


• Support clinical thought leadership activities as needed, including webinars, conferences, KOL engagement, and customer advisory input.


• Ensure clinical standards, training, and messaging remain aligned with current product capabilities, regulatory requirements, and quality expectations.

• 7 plus years of experience in clinical sleep, medical device clinical programs, or enterprise clinical implementation and enablement.


• Active RPSGT credential


• Demonstrated success building training programs, clinical workflows, and adoption playbooks across multiple sites.


• Strong clinical credibility and communication skills with physicians, technologists, and health system stakeholders.


• Experience partnering cross functionally with Sales, Product, and Operations to drive measurable outcomes.


• Ability to travel nationally and operate effectively in a fast growth environment.

Preferred Qualifications

• Active clinical credentials such as RST, CRT SDS, RN, NP, PA, or equivalent relevant clinical credentialing.


• Experience with IDNs, multi site systems, or enterprise deployments.


• Background in customer success, utilization management, or clinical operations metrics.


• Experience establishing formal VOC programs and translating insights into product requirements.