NetSuite Administrator

Reports to: Information Technology Manager

Location: Must live in Cincinnati metro area (or be willing to relocate) 

Office Location: Queens Gate area of Cincinnati, OH

Onsite Requirements: Onsite required; remote flexibility as needed

Travel: No travel required  

Work Authorization: Must be authorized to work in the U.S. **Sponsorship is not available at this time** 

Exemption Status: Exempt

Job Description

This position will give you the opportunity to:

• Serve as the primary point of contact for all NetSuite-related matters, including system configuration, maintenance, and user support.
• Manage and maintain NetSuite modules, including financials, inventory, order management, and CRM, ensuring data accuracy and integrity.
• Collaborate with cross-functional teams to gather business requirements and implement system enhancements, customizations, and workflows.
• Create and maintain reports, dashboards, and saved searches to provide stakeholders with relevant and actionable data insights.
• Monitor system performance, identify areas for improvement, and implement best practices to optimize system utilization.
• Conduct user training sessions and provide ongoing support to ensure effective adoption and utilization of NetSuite functionality.
• Stay up to date with NetSuite releases, new features, and industry best practices, and propose recommendations for system enhancements.
• Help support organization with transition to HubSpot and any related integrations

Qualifications & Requirements:

• Bachelor's degree in Business, Information Systems, or related field.
• Proven experience as a NetSuite Administrator, including system configuration, customization, and support.
• In-depth knowledge of NetSuite modules, such as Financials, Inventory Management, Order Management, and CRM.
• Strong understanding of ERP and IT systems, business processes, and data structures.
• HubSpot experience preferred
• Experience creating reports, dashboards, and saved searches to provide meaningful insights.
• Excellent problem-solving skills and ability to troubleshoot and resolve system issues.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• NetSuite Administrator Certification is a plus.
• The ability to demonstrate exceptional communication and collaboration skills with a strong focus on delivering a customer-delight experience in every interaction.

Culture Fit Requirements:

• High intellect and strong analytical skills
• Innovative and driven to constantly improve
• Non-bureaucratic, flexible, and able to thrive in a fast-moving environment
• Positive energy and attitude towards people and problem-solving 
• Demonstrates a balance of humility, strong work ethic, and interpersonal savvy ("Humble, Hungry, and Smart") in approach to teamwork and problem-solving.  
• A genuine human.
• Demonstrates a “Can Do” mentality. 

Why Waites? 

At Waites, we offer an attractive base salary with a strong history of profit sharing. We are intensely customer-focused, with a culture that encourages hard work, fun, and mutual success. As we continue to grow, there will be many opportunities for professional advancement and development. If you are a talented NetSuite professional looking for an exciting new challenge, please apply!

WST is an Equal Opportunity Employer.