Norwegian Customer Support in Malta

Key Responsibilities:

• Provide high-quality customer service in Norwegian via phone, email, and chat.
• Resolve customer inquiries and issues related to products or services.
• Assist customers with account management, troubleshooting, and general support.
• Maintain a positive, professional, and empathetic attitude towards customers at all times.
• Collaborate with other teams to ensure the resolution of customer concerns.
• Follow up with customers to ensure their problems are resolved.

Requirements:

• Native-level fluency in Norwegian.
• Proficiency in English (B2 level or higher).
• Strong communication and problem-solving skills.
• Willingness to work in shifts, including weekends and late hours.
• Ability to work from home during weekend and late shifts.
• Previous experience in customer support or similar roles is an advantage.

Work Schedule:

• Shifts from 7:00 AM to 3:30 PM and 3:30 PM to 12:00 AM, Monday to Sunday (2 days off per week).
• On-site training provided.
• Weekend or late shifts work-from-home options.

Benefits:

• Competitive salary and benefits package.
• Relocation support to Malta.
• A multicultural and friendly work environment.
• Opportunities for career growth and development.